Panasonic Corporation of North America 96NKX-TGA575 Manual Do Utilizador
For assistance, please visit http://www.panasonic.com/phonehelp
16
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
17
Useful Information
Troubleshooting
Problem
Cause & solution
The USB adaptor does
not work.
(The USB Adaptor Utility
icon ( ) is indicated in
gray.)
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Make sure the USB plug is connected properly to
your computer.
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The USB adaptor may not work properly
depending on the power supply of your
computer’s USB port. If this is the case and
your computer has multiple USB ports, we
recommend that you try other USB ports.
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The USB adaptor is too far from the base unit.
Move closer to the base unit.
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Skype software is not activated. Start the
software.
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Your base unit is turned off. Confirm the
connection.
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The registration may be canceled from the base
unit. Set up and register the USB adaptor to the
base unit again (“Confirming the USB adaptor
works properly” on page 9).
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If you are still having problems, uninstall the USB
Adaptor Utility (page 10) then reinstall it (page 8).
The USB Adaptor Utility
does not start when my
computer is started up.
(The USB Adaptor Utility
icon ( ) does not
appear in the system
tray.)
L�
Start the Utility manually. Click
[Start], then
select
[All Programs] – [Panasonic] –
[KX-TGA575] – [USB Adaptor (KX-TGA575)].
(For Windows 2000, click
[Programs] instead of
[All Programs].)
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After you have started the USB Adaptor Utility,
you can enable the Auto Startup feature to make
sure the USB Adaptor Utility starts each time
your computer is started up. To enable Auto
Startup, right-click on the USB Adaptor Utility
icon in the system tray and insert a check mark
next to
[Auto Startup].
Problem
Cause & solution
I cannot read the
language displayed by
the USB Adaptor Utility.
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You can change the application’s display
language to English, French, or Spanish. Select
the desired language from the pull-down menu
on the upper right of the USB adapter setup
window.
I cannot make an internet
call.
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While another handset user is making an outside
call, you cannot make an internet call. Try again
later.
I cannot receive internet
calls.
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While other handset users are making a
conference call, you cannot receive internet
calls.
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While the cordless camera is in use, you cannot
receive internet calls.
I cannot register the USB
adaptor.
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8 handsets or devices have already been
registered to the base unit. A previously
deregistered extension number is still retained in
the base unit. To register the USB adaptor, erase
the unnecessary extension number by using the
base unit.
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For other troubleshooting, refer to the base unit’s operating instructions or
visit: http://panasonic.co.jp/pcc/cs/en/telecom/tel/download.htm.
KX-TGA575_Ver003.indd 16-17
2005/12/20 17:33:00