Arris DCX3635 Manual Do Utilizador
Finishing Video Installation
At this point, the Media Player and Portal automatically complete the installation. Verify the following
actions and use the Diagnostics Tool if necessary to correct any problems.
actions and use the Diagnostics Tool if necessary to correct any problems.
Note:
Be sure to tune all Media Players to high bit rate channels to confirm that the installation is
successful.
Installing the MS4000 Media Streamer
If an MS4000 Media Streamer is required for the installation, connect it to an Ethernet port of the
Media Gateway after the Media Gateway and Media Player(s) are successfully installed.
Media Gateway after the Media Gateway and Media Player(s) are successfully installed.
Installation Overview
The main requirement for installation of this device is establishing Internet connectivity so that it can
communicate with the Sling Portal to determine the software version to use. The MS4000 Media
Streamer does NOT need factory-resetting even if it was provisioned to a previous account and re-
deployed to a different customer.
communicate with the Sling Portal to determine the software version to use. The MS4000 Media
Streamer does NOT need factory-resetting even if it was provisioned to a previous account and re-
deployed to a different customer.
The MS4000 Media Streamer can be installed in either of these two states:
Factory default—out of the box from the manufacturer or factory reset.
Previously owned—in working condition, returned to home office from previous user.
In either state, once the Media Gateway has Internet connectivity, the MS4000 Media Streamer
attempts to contact the Sling Portal to download the necessary software. A series of blinking LED
patterns display representing the various sequences that the MS4000 Media Streamer is going through.
attempts to contact the Sling Portal to download the necessary software. A series of blinking LED
patterns display representing the various sequences that the MS4000 Media Streamer is going through.
When the LED light sequences have completed, the “power” and “network” LEDs are both in a constant
“ON” state indicating that the MS4000 Media Streamer has linked with the Media Gateway and has
Internet connectivity.
“ON” state indicating that the MS4000 Media Streamer has linked with the Media Gateway and has
Internet connectivity.
Verifying MS4000 Media Streamer Status
MS4000 Media Streamer status information is available on the Diagnostics page in the Installer Tool.
The Media Streamer card displays the following information to verify a successful installation:
The Media Streamer card displays the following information to verify a successful installation:
Status should show “Online”
IP Address/Port
Port Forward Configuration
Software Version
Software Target
Hardware Version
Finder ID