Toshiba L755D Manual Do Utilizador

User’s Manual

8-5

Troubleshooting

If you have trouble turning on the computer with the AC adaptor connected 

you should check the status of the DC IN indicator. Please refer to Chapter 

 for further information.

If you suspect a problem with the battery, you should check the status of 

the DC IN indicator as well as the Battery indicator. Please refer to Chapter 

 for more information on these indicators, 

together with general battery operation.

If the computer has reached room temperature 

and it still does not start, or if it starts but shuts 

down quickly, contact your reseller, dealer or 

service provider.

Computer shuts down 

and its DC IN indicator 

is flashing white

This indicates a problem with the heat dispersal 

system - you should contact your reseller, dealer 

or service provider.

AC adaptor doesn’t 

power the computer 

(DC IN indicator does 

not glow white)

Check the connections to make sure that the 

power cord/adaptor is firmly connected to the 

computer and a working power outlet.

Check the condition of the cord and terminals. If 

the cord is frayed or damaged it should be 

replaced, while if the terminals are soiled, they 

should be cleaned with a clean cotton cloth.

If the AC adaptor still does not power the 

computer, you should contact your reseller, 

dealer or service provider.

Battery doesn’t power 

the computer 

The battery may be discharged - connect the AC 

adaptor to recharge the battery.

Battery doesn’t charge 

when the AC adaptor is 

attached (Battery 

indicator does not glow 

amber).

If the battery is completely discharged, it will not 

begin charging immediately, in these instances 

you should wait a few minutes before trying again. 

If the battery still does not charge, you should 

check that the power outlet the AC adaptor is 

connected to is supplying power - this can be 

tested by plugging another appliance into it.