IBM Flex System V7000 Expansion Enclosure 4939H29 Manual Do Utilizador

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4939H29
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8068ch03-Sys Manage.fm
Draft Document for Review January 29, 2013 12:52 pm
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IBM Flex System V7000 Storage Node Introduction and Implementation Guide
Figure 3-75   Gathering Inventory information
For further details regarding the management and configuration of I/O Modules using IBM 
Flex System Manager, visit 
3.3.6  Data Collection using FSM
You can use IBM Flex System Manager to collect and submit support files for a managed 
resource. Support files can contain detailed system information used to help diagnose a 
serviceable hardware problem, dump files collected from a managed resource, event logs, 
and more.
By default, a plug-in FSM tool called Service and Support Manager automatically collects 
additional data associated with a serviceable hardware problem, and stores it as a support 
file. However, you can also collect support file data manually, even when a serviceable 
hardware problem has not occurred.
Service and Support Manager (SSM)
IBM Service and Support Manager monitors, tracks, and captures system hardware errors 
and service information, and reports serviceable problems directly to IBM Support using the 
IBM Electronic Service Agent (ESA) tool. The IBM Flex System Manager will automatically 
monitor for any serviceable problems on your managed hardware and automatically report 
problems to IBM service.
IBM Service and Support Manager offers enhanced reporting abilities. It opens service 
requests for failed hardware using embedded Electronic Service Agent (ESA). It also collects, 
transmits, and manages extended error data including logs and diagnostics. Another added