Philips E5 Wireless Surround-on-Demand Speakers CSS7235Y CSS7235Y/12 Manual Do Utilizador
Códigos do produto
CSS7235Y/12
17
EN
6 Troubleshooting
Warning
•
Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at www.
philips.com/support.
Main unit
The buttons on this product do not work.
• Disconnect this product from the power
supply for a few minutes, then reconnect.
Sound
No sound from the speakers of this product.
• Connect the audio cable from this product
to your TV or other devices. However, you
do not need a separate audio connection
when:
• this product and TV are connected
through HDMI ARC connection, or
• a device is connected to the HDMI IN
connector on this product.
(see 'Apply factory settings' on page 15).
• On the remote control, select the correct
audio input.
• Make sure that this product is not muted.
No sound from the wireless surround
speakers.
main unit (see 'Pair up with the speakers'
• Dock the wireless surround speakers into
the main unit to charge the battery.
No sound from the wireless subwoofer.
main unit (see 'Pair up with the subwoofer'
Distorted sound or echo.
• If you play audio from the TV through this
product, make sure that the TV is muted.
Audio and video are not synchronized.
• Press AUDIO SYNC +/- to synchronize
the audio with the video.
Bluetooth
A device cannot connect with this product.
• The device does not support the
compatible profiles required for this
product.
• You have not enabled the Bluetooth
function of the device. See the user manual
of the device on how to enable the
function.
• The device is not correctly connected.
• This product is already connected with
another Bluetooth device. Disconnect the
connected device, then try again.
Quality of audio play from a connected
Bluetooth device is poor.
• The Bluetooth reception is poor. Move the
device closer to this product, or remove
any obstacle between the device and this
product.
The connected Bluetooth device connects and
disconnects constantly.
• The Bluetooth reception is poor. Move the
device closer to this product, or remove
any obstacle between the device and this
product.
• Turn off Wi-Fi function on the Bluetooth
device to avoid interference.
• For some Bluetooth, the Bluetooth
connection can be deactivated
automatically to save power. This does not
indicate any malfunction of this product.