Philips Micro music system DCB2020 DCB2020/79 Manual Do Utilizador
Códigos do produto
DCB2020/79
21
EN
11 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the product yourself.
If you encounter problems when using this product, check the following points before requesting
service. If the problem remains unsolved, go to the Philips Web page (www.philips.com/welcome). When
you contact Philips, make sure that the product is nearby and the model number and serial number are
available.
Problem
Solution
No power
Make sure that the AC power cord is connected properly.
Make sure that there is power at the AC outlet.
With a power-saving feature, the system switches off automatically
Make sure that there is power at the AC outlet.
With a power-saving feature, the system switches off automatically
15 minutes after the product stays inactivity.
No sound or poor sound
Adjust the volume.
Disconnect the headphones.
Make sure that the speakers are connected correctly.
Make sure that the stripped speaker wires are clamped.
Disconnect the headphones.
Make sure that the speakers are connected correctly.
Make sure that the stripped speaker wires are clamped.
No response from the product
Reconnect the AC power plug, and then turn on the product again.
With a power-saving feature, the system switches off automatically
With a power-saving feature, the system switches off automatically
15 minutes after the product stays inactivity.
Remote control does not work
Before you press any function button, select the correct source with
the remote control instead of the main unit.
Reduce the distance between the remote control and the main unit.
Insert each battery with its polarity (+/– signs) aligned as indicated.
Replace the batteries.
Aim the remote control directly at the sensor on the front panel of
Reduce the distance between the remote control and the main unit.
Insert each battery with its polarity (+/– signs) aligned as indicated.
Replace the batteries.
Aim the remote control directly at the sensor on the front panel of
the main unit.
No disc detected
Insert a disc.
Make sure that you place the disc with its label facing upwards.
Wait until the moisture condensation at the lens has cleared.
Replace or clean the disc.
Make sure that the recordable disc is finalized and the format
Make sure that you place the disc with its label facing upwards.
Wait until the moisture condensation at the lens has cleared.
Replace or clean the disc.
Make sure that the recordable disc is finalized and the format
supported.
USB storage device not
supported
Make sure that the USB storage device is compatible with the
product.
Try another one.
Try another one.
Cannot play some files on the
USB storage device
Make sure that the file format is supported.
Make sure that the file quantity does not exceed the maximum.
Make sure that the file quantity does not exceed the maximum.