Symantec pcAnywhere 12.1 Host DE 12517405 Manual Do Utilizador

Fact Sheet: Client Management

Symantec pcAnywhere™ 12.1

Industry-leading remote control solution for faster helpdesk support and issue resolution

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As remote offices and telecommuting become more

prevalent, the ability to manage devices from virtually any

location is quickly changing from a luxury to a necessity. 

Symantec pcAnywhere, a leading remote control solution,

helps organizations access and securely manage remote

computers to resolve issues quickly.* Symantec pcAnywhere

supports multiple platforms for both host and remote

systems, including  Windows, (now supporting Vista™),

Linux®, and Mac®. Systems can also be securely accessed

from Windows Mobile®/Pocket PC devices and Web

browsers. Symantec pcAnywhere 12.1 gives you the ability

to easily connect to mission critical servers and endpoint

devices ensuring complete control  even if your building

becomes inaccessible.

•  Provides a feature-rich, secure, reliable remote control

solution to accelerate resolution of helpdesk calls.

•  Offers heterogeneous host and remote platform support

across Windows (now including Vista), Linux, and Mac

OS X; all hosts can also be accessed from Microsoft®

Pocket PC devices or Web browsers.

•  Supports 64-bit environments.

•  Gateway option enables real-time discovery of and

connection to multiple devices behind firewalls and NAT

devices. that mitigates private and dynamic IP challenges,

and minimizes port opening and forwarding.

• Host invitation feature simplifies the process of hosts

establishing a reverse connection from behind firewalls

and NAT devices.

•  User interface provides simple, graphical, task-based

options. They also offer the option to combine the

pcAnywhere Manager with all active sessions into a 

single window.

•  Mobile remote management tools reduce the steps, 

bandwidth, and time required for remote troubleshooting

and issue resolution from Pocket PC and Pocket PC 

Phone devices.

•  The Symantec pcAnywhere Access Server option

facilitates the discovery of and connection to multiple

pcAnywhere hosts from anywhere—regardless of location

or network configuration. (Sold separately; works in

conjunction with pcAnywhere 12.x.)

•  AES encryption algorithm gives users a choice of all

available cipher strengths (128-bit, 192-bit, and 256-bit)

in addition to the currently offered RC4 symmetric

algorithm and other options (pcAnywhere encoding,

public key, or none). pcAnywhere encryption is 

FIPS 140-2 validated.

•  Supports multiple authentication methods, enabling

customers to use existing network authentication user

names and passwords with pcAnywhere.

*

IDC, Worldwide Remote Control Software 2006-2010 Forecast Update and

2005 Vendor Shares, Doc #202199, June 2006