TP-LINK TL-PA4010PKIT Folheto
Appendix: Using the Pair Button
(Setting up a private network)
Troubleshooting
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TP-LINK TECHNOLOGIES CO., LTD.
Q1. I have followed the above instructions, but my adapters
are still not working. What can I do?
Q2. The adapters were working fine but no longer work
now that they've been moved. How do I make them
work again?
Plug the adapters into the same power strip and follow Appendix
Using the Pair Button to pair them . If they still don’t work, please
check for possible interference causes:
Using the Pair Button to pair them . If they still don’t work, please
check for possible interference causes:
To set up a private network :
Press the pair button on adapter A for 1 second and the Power
LED will begin flashing. If pressed more than 10 seconds, the
adapter will leave the network.
LED will begin flashing. If pressed more than 10 seconds, the
adapter will leave the network.
Within 2 minutes, press the pair button on adapter B for 1
second and the Power LED will begin flashing as well.
second and the Power LED will begin flashing as well.
In about 60 seconds you’ll see the Powerline LEDs on both
adapters light up, indicating the two adapters have
intercommunicated with each other successfully.
adapters light up, indicating the two adapters have
intercommunicated with each other successfully.
3.
2.
1.
2.
1.
* It is highly recommended to first set up the two adapters in the same
room or on the same power strip and then place them in a suitable
location.
room or on the same power strip and then place them in a suitable
location.
To join an existing private network:
If you want to add adapter C to the existing private network, please
follow the steps.
follow the steps.
Press the pair button on the adapter A or B for 1 second (do not
press both), and the Power LED will begin flashing.
press both), and the Power LED will begin flashing.
Within 2 minutes press the pair button on adapter C for 1 second,
the Powerline LED on the adapter C will light up in about 60
seconds.
the Powerline LED on the adapter C will light up in about 60
seconds.
* You can follow the steps above to add more adapters to the private
network one by one.
network one by one.
2.
1. Air-conditioners, washing machines, and other similar household
appliances are working too close to the adapters.
Air switch may lead to failed communication among PLC devices;
check whether there are air switches hindering communication.
Air switch may lead to failed communication among PLC devices;
check whether there are air switches hindering communication.
Make sure all the adapters are under the same electric meter.
If the Power LED does not light up at all, there may be a
hardware problem.
The PLC devices might not communicate with each other if they
are in different phrases of a four-wire three-phase circuit.
As some power strips have surge protector, please make sure
the adapters are not separated by the power strips.
If the Power LED does not light up at all, there may be a
hardware problem.
The PLC devices might not communicate with each other if they
are in different phrases of a four-wire three-phase circuit.
As some power strips have surge protector, please make sure
the adapters are not separated by the power strips.
4.
3.
2.
1.
Technical Support
For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
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Service time: Monday to Saturday
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Fee: 0.118 EUR/min from France
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8 (800) 250-55-60 (toll-free call from
any RF region)
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Federation
Switzerland
Tel: +41 (0) 848 800998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday 9:00 AM to
6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time)
NOTE:
More advanced configuration, such as reset, firmware upgrade and QoS configuration can be accessed through the utility, so install the Powerline
Utility if necessary. (Only for Windows)
For detailed instructions, please refer to the User Guide on the Resource CD.
More advanced configuration, such as reset, firmware upgrade and QoS configuration can be accessed through the utility, so install the Powerline
Utility if necessary. (Only for Windows)
For detailed instructions, please refer to the User Guide on the Resource CD.