Tyan S5393G2NR Manual Do Utilizador

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http://www.tyan.com
 
Technical Support 
 
If a problem arises with your system, you should first turn to your dealer for direct support.  
Your system has most likely been configured or designed by them and they should have the 
best idea of what hardware and software your system contains.  Hence, they should be of the 
most assistance for you.  Furthermore, if you purchased your system from a dealer near you, 
take the system to them directly to have it serviced instead of attempting to do so yourself 
(which can have expensive consequences). 
 
If these options are not available for you then Tyan Computer Corporation can help.  Besides 
designing innovative and quality products for over a decade, Tyan has continuously offered 
customers service beyond their expectations.  Tyan's website (
http://www.tyan.com
provides easy-to-access resources such as in-depth Linux Online Support sections with 
downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and 
much more.  With all these convenient resources just a few keystrokes away, users can easily 
find the latest software and operating system components to keep their systems running as 
powerful and productive as possible.  Tyan also ranks high for its commitment to fast and 
friendly customer support through email.  By offering plenty of options for users, Tyan serves 
multiple market segments with the industry's most competitive services to support them. 
  
 
"Tyan's tech support is some of the most impressive we've seen, with 
great response time and exceptional organization in general" - 
Anandtech.com 
 
Help Resources: 
1. See the beep codes section of this manual. 
2. See the TYAN website for FAQ’s, bulletins, driver updates, and 
other information: 
http://www.tyan.com
 
3. Contact your dealer for help BEFORE calling TYAN. 
4. Check the TYAN user group: 
alt.comp.periphs.mainboard.TYAN
 
 
 
Returning Merchandise for Service 
 
During the warranty period, contact your distributor or system vendor FIRST for any product 
problems. This warranty only covers normal customer use and does not cover damages 
incurred during shipping or failure due to the alteration, misuse, abuse, or improper 
maintenance of products. 
 
NOTE: A receipt or copy of your invoice marked with the date of purchase is required 
before any warranty service can be rendered. You may obtain service by calling the 
manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number 
should be prominently displayed on the outside of the shipping carton and the package 
should be mailed prepaid. TYAN will pay to have the board shipped back to you.