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(5) Unless we each agree otherwise, the Arbitration will be conducted by a single 
neutral arbitrator and will take place in the county of your last billing address. The 
federal or state law that applies to the Agreement will also apply during the 
arbitration.

(6) We each agree not to pursue arbitration on a classwide basis. We each agree that 
any arbitration will be solely between you and us (not brought on behalf of or together 
with another individual’s claim). If for any reason any court or arbitrator holds that this 
restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn’t 
apply and the dispute must be brought in court.

(7) We each are responsible for our respective costs relating to counsel, experts, 
and witnesses, as well as any other costs relating to the arbitration. However, we 
will cover any arbitration administrative or filing fees above: (a) $25 if you are 
seeking less than $1,000 from us; or (b) the equivalent court filing fees for a court 
action in the appropriate jurisdiction if you are seeking $1,000 or more from us.

Either of us may bring qualifying claims in small claims court. In addition, this 
arbitration provision does not prevent you from filing your dispute with any 
federal, state or local government agency that can, if the law allows, seek relief 
against us on your behalf.