ooma Telo VoIP Gateway - 2 x RJ-45 - Fast Ethernet 100-0201-100 Folheto

You can link the Ooma Telo to all the phone 
jacks in your home, allowing you to connect 
phones in multiple rooms. 

Note: This advanced set up requires you to disconnect the 
telephone company from your home phone wiring before 
plugging it into your Ooma Telo.

To learn more, visit: 

A standard phone splitter can be used to connect 
more than one device to the 

 port. 

Devices such as fax machines, digital video recorders (DVR) 
or set-top boxes (STB) use a phone line to make data calls. To 
complete these types of calls, you must dial 

 prior to the 

destination phone number. A successful data transfer mainly 
depends on the speed and quality of your Internet connection. 

To learn more, visit: 

A solid light shows your active call.
Press the active line to put the call on hold. 
Press the other line to switch calls.
Press both lines at the same time to create a 
3-way conference call.

Press to hear your voicemail messages. 
Key will blink when there are new messages.  

Press to skip to the next message. 

Press to replay the current message. 
Press twice to skip to the previous message. 

Press to stop playing messages.

During playback, press to delete current message

During playback, press to save current message
Press to transfer an active call to voicemail. 
Press-and-hold for three seconds to turn  
Do Not Disturb on or off (a solid orange light 
means Do Not Disturb is on).

Press to adjust the volume level. 

Press to adjust the brightness level.

Press to locate your Ooma handsets. 
Press-and-hold for three seconds to register a 
new cordless Ooma device such as a handset.

© 2013 Ooma, Inc. Patent pending. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Ooma, the Ooma logo, Ooma Telo, Ooma HD2 Handset, Ooma Linx, Ooma Premier, Instant Second Line, 
Broadband Answering Machine, Ooma PureVoice and all other Ooma company, product and service names and slogans are trademarks of Ooma, Inc. All other product, service or brand names are the property of their respective owners.

To place a call, pick up a phone connected to your 
Ooma Telo and dial a phone number. 
To answer a call, pick up the phone when it rings  
as you normally would.

Switch to a second incoming call by pressing the 
Flash key on your telephone handset. The current 
call will automatically be put on hold. To switch 
back, press the 

Flash key again.

Disable your caller-ID on outgoing calls by dialing 

 before you dial out. To disable caller-ID for 

all calls, visit: 

In case of an emergency, dial 

 to reach 

first responders. For your safety, always keep your 
address up-to-date at: 

A calling plan or prepaid balance is required to call 
outside the country. Visit 

 

to get started. Then dial 

 followed by the 

country code and phone number. Your remaining 
time will be announced before the call completes.
Note: A prepaid balance is required for 411 calls.

Don’t recognize the number? Enhanced Caller-ID will 
look up the caller’s name from a national database so 
you’ll have more than just the number to go by.

Listen in as your callers leave their voicemail. The 
message will be played through the speaker in your 
Telo. Only answer the phone if you decide you want to 
take the call.

Gain some peace of mind by setting up your Ooma 
system to send email or text message alerts whenever 
someone dials 911 from home. To set this up, go to:

Use your Apple or Android smartphone to make 
phone calls over any Wi-Fi or 3G data connection with 
the Ooma Mobile HD app. To get started, go to:

Need some peace and quiet? Simply press-and-hold 
the   key for three seconds and all your calls will roll 
straight to voicemail. To deactivate Do Not Disturb, 
press-and-hold the key again for three seconds.

Explore all the features and benefits of Ooma Premier:

The Ooma Telo is flexible enough to work in almost any home network and with a variety of devices. Review 
the following options to see if any of them apply to your situation. 

 

Your Ooma Telo comes with a free trial of Ooma 
Premier, a bundle of over 25 premium calling features. 
Check out some of our most popular features below!

Press the line 

 

key on your Telo, or the 

Flash key on 

your handset, and you’ll get a new Ooma dialtone.

Forward your voicemail to email so you can listen to 
messages from your smartphone or computer. To set 
this up, go to: 

Afraid to miss a call? Set up your Ooma Telo to 
forward calls to your cell phone. Choose to forward all 
calls, only when your Internet is down, or to ring your 
home phone and cell phone at the same time. Set this 
up any time at: 

Personal and community blacklists have been 
designed to help you filter out telemarketers and other 
unwanted callers. To start blocking callers, visit:

Select a number from almost any calling area for a 
home office or to make it easy for friends and family in 
another state to reach you. Get started at:  

 

Pick up your phone and press the 

 

key on the 

Ooma Telo. The system will walk you through setting 
up your PIN and recording a personal greeting.

When you have new messages, the 

 

key will blink. 

Press the 

 

key to listen to your voicemail through 

the speaker. You can also listen to messages through 
your phone. Simply dial your own phone number and 
follow the voice prompts.

There are three ways to check voicemail remotely:

 Phone: Dial your Ooma number. When the call rolls 

to voicemail, press the 

 key and enter your PIN. 

 Online: Listen to and manage your voicemail on the 

web at: 

 Email: Forward your voicemail as an MP3 file to 

your email or mobile phone (requires Ooma Premier). 
Set up forwarding at: 

Pick up the phone connected to your Ooma Telo and 
press the   key. 

From the main menu, select option 2: “Change your 
settings,” then follow the instructions.

A blinking red logo indicates that your Ooma Telo is not 
operational. It is normal for the logo to blink red for a couple 
of minutes during boot up. Otherwise, check below to find 
out what is preventing the Ooma Telo from working: 

Your Ooma Telo cannot establish a local network connection.

Check that your network cables are plugged in securely. 
Verify that the 

 port is connected to your 

router (or modem). The LED at the top of the connector 
should be lit green. 

Try rebooting your Telo, modem, and router by pulling out the 
power and plugging them back in.

Your Telo is unable to register with the Ooma network.

Verify that you have activated your device as described in 

. If you plugged in your device before going through 

the activation process, try rebooting it now. 

Check that your Internet connection is working. Try 
connecting a computer to the 

 port and 

browse to 

. You should see the login screen 

for My Ooma. If not, troubleshoot your Internet connection.

The Ooma Telo is booting. It is normal for the bottom row 
of icons to light up sequentially for about 30 seconds when 
the device is first starting up.

If the Ooma logo is blue but you don’t hear a dialtone, check 
that your phone is correctly plugged into the 

 port.

Check that the device is powered on and that the 
brightness is set at a viewable level. To adjust the 
brightness, press the 

 key.

When Do Not Disturb is turned on, the 

 key will be 

lit solid orange and all incoming calls will go directly to 
voicemail without ringing your phones. To turn off the 
feature, press-and-hold the 

 key for three seconds.  

Check that the speaker hasn’t been turned off. Adjust the 
volume level by pressing 

 . The device will say what 

volume it has been set to. 

Voice quality is dependent on the speed and quality of your 
Internet connection. 

For best results, Ooma recommends that you hardwire 
your Telo between the modem and router as shown in 
Alternative Setup Option A. This configuration allows 
phone calls to be intelligently prioritized over other network 
traffic. You can optimize how Ooma allocates bandwidth 
by connecting a computer to the 

port, browsing to 

, then clicking on the

Advanced tab

 

Installing the Telo between your modem and router will result in the best voice quality. This setup allows Ooma to 
prioritize your phone calls over other network traffic. Don’t worry, this won’t slow down your Internet connection.

  Locate the Ethernet cable that connects your 

  modem to your router. Unplug the modem 
  end of the cable and plug it into the 

 port of the Telo.

  Use the included Ethernet cable and connect the 

 

 port of the Telo to your modem.

  Reboot your modem and router.

If you only have one computer and it is connected directly to your modem, follow these instructions:

  Locate the Ethernet cable that connects your  

  modem to your computer. Unplug the modem 
  end of the cable and plug it into the 

 port of the Telo.

  Use the included Ethernet cable and connect the  

 

 port of the Telo to your modem.

  Reboot your modem and computer.

To learn more about these accessories for the Ooma Telo, visit: 

Unlock the full power of your Ooma Telo. The 
HD2 Handset lets you  enjoy:

•  Two-inch color screen with picture caller-ID  
  and Facebook profile pictures
•  Unmatched clarity and lifelike sound quality  
  of Ooma PureVoice™ HD
•  Convenient access to voicemail, the Instant 
  Second Line, and other enhanced features, 
  right in your hand

Need to connect a fax machine or a second 
phone? The Linx allows you to:

•  Wirelessly and securely extend the Ooma 
  service to additional phones and devices 
  anywhere in your home 
•  Configure it for use with your primary 
  number or as a dedicated second line
•  Connect fax machines and other devices 
  via pass-through mode

Enjoy seamless integration between your 
home and mobile phone:

•  Link your mobile phone to your Telo so 
  incoming cellular calls will ring through 
  to your home phones
•  Leave your cell phone in the charger  
  without worrying about missing a call
•  Enjoy the comfort and convenience of  
  talking on your home phone
•  Pair up to seven Bluetooth devices 

Connect your Ooma Telo wirelessly to your 
home Wi-Fi network:

•  Plug the adapter into the USB port 
  to connect to any standard 802.11b/g/n 
  wireless network
•  Install your Ooma Telo in a central 
  location in your home
•  Convenient access to voicemail, call 
  screening, Do Not Disturb, and other 
  advanced features

Indicates your Ooma service is working. You will hear the Ooma dialtone 
and all services are operational.

Indicates your Ooma service is not working. All services are unavailable. 
You will not hear any dialtone and will not be able to make or receive calls. 

Indicates your Ooma Telo is downloading a software upgrade. Do not 
unplug your Ooma Telo when it is in this state.

Indicates your Ooma Telo is not powered on or that the brightness is 
turned down (check the brightness level). If there is no power, you will not 
hear any dialtone and will not be able to make or receive calls.