Ricoh feeder Manual Do Utilizador

Troubleshooting When Using the Printer Function

50

If the problem cannot be solved, contact your service representative.

PDF files do not print 
out/cannot perform 
[PDF Direct Print]

.

PDF files are pass-
word-protected.

To print password-protected PDF files, enter 
the password in the [PDF Menu] or on Web Im-
age Monitor.

• For details about [PDF Menu], see “PDF 

Menu”, General Settings Guide.

• For details about Web Image Monitor, see 

the Web Image Monitor Help.

PDF files do not print 
out/cannot perform 
[PDF Direct Print]

.

PDF files cannot be 
printed if they are 
print-disabled via 
PDF File Security.

Change the PDF File Security setting.

PDF files do not print 
out/cannot perform 
[PDF Direct Print]

.

High compression 
PDF files created us-
ing the machine's 
scanner function can-
not print directly.

Open the application used to create the PDF, 
and then print the file using the application's 
driver. 

Re-save the file in normal (non-compressed) 
PDF format.

Some types of High Compression PDF files are 
not supported. Consult your sales representa-
tive about the supported file types.

 pro-

duces strange or mal-
formed characters. 

Fonts were not em-
bedded.

Embed fonts in the PDF file you want to print 
and then print.

Printing by Bluetooth 
is slow.

The number of jobs 
exceeds the capacity 
of the machine.

Reduce the number of jobs.

Printing by Bluetooth 
is slow.

• A communication 

error might have 
occurred.

• Interference from 

IEEE 802.11b 
(wireless LAN) 
devices can reduce 
communication 
speed.

• Bluetooth trans-

mission speeds are 
not high.

• Remove the machine from close proximity 

with IEEE 802.11b wireless LAN devices. 

• If there are active IEEE 802.11b wireless 

LAN devices or other Bluetooth devices 
nearby, relocate the machine or disable 
those devices.