Polycom Welding System 3725-77601-001H Manual Do Utilizador

Polycom, Inc. 

529

System Troubleshooting

This chapter provides Polycom

®

 Converged Management Application™ 

(CMA®) system troubleshooting information. It includes the following topics:
•

 

 

 

The CMA system has a Troubleshooting Utilities dashboard that brings 

together on one page access to all of the information you might need to 

diagnose system issues. It includes access to various diagnostic files and 

informational panes.
The diagnostic files include:
• Traces—Use this option to generate and download a network sniffer trace 

that can help you examine the traffic to and from the CMA system.

• Windows Event Logs—Use this option to generate and download a 

WindowsEventLogs.zip file that includes the Application, Security, and 

System logs. These logs store events logged by applications, events 

related to logon and resource use, and events logged by Windows system 

components respectively. For more information about these event logs, 

see 

• CMA System Logs—Use this option to generate and download a 

GetAllLogs.zip file that includes all of the CMA system log files. For 

more information about these system logs, see