Olicom A400A Manual Do Utilizador

52

Below are the potential problems you may run into and the possible
solutions.  After each problem description, some instructions are provided
to help you to diagnose and to solve the problem.

None of the LEDs are on when 
you turn on the router 

Check the connection between the AC 
adapter and the router. 
If the error persists, you may have a 
hardware problem.    In this case you should 
contact technical support. 

Cannot access the router via 
the console port 

Check to see if the router in connected to 
your computer’s serial port. 

Cannot ping any station on the 
LAN 

Check the Ethernet LEDs on the front panel. 
The LED should be on for a port that has a 
station connected.    If it is off, check the 
cable between your router and the station. 
Verify that the IP address and the subnet 
mask are consistent between the router and 
the workstations. 

Initialization of PVC connection 
failed 

Ensure that the cable is connected properly 
from the ADSL port to the wall jack.    The 
ADSL SYNC led on the front panel of the 
router should be on. 
Check that your VPI, VCI, type of 
encapsulation and type of multiplexing 
settings are the same as what you collected 
from your telephone company and ISP. 
Reboot the router.    If you still have 
problems, you may need to verify these 
variables with the telephone company and/or 
ISP.