Matrox Electronic Systems Matrox Triplehead2go T2GDP3DIF Manual Do Utilizador

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Matrox TripleHead2Go – User Guide
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Customer support
Matrox Web 
Our Web site has product literature, press releases, technical material, a sales office list, trade show 
information, and other relevant material. Visit the Matrox Graphics Web site at 
Technical support
Matrox values your business and offers professional support for your Matrox product. 
If your product was purchased through a Matrox dealer, contact your dealer for product support. This 
is the quickest and most effective method of technical assistance. Your dealer is familiar with your 
complete system.
If your product was purchased through Matrox, contact your Matrox representative or visit our 
technical support Web site at 
.
Information we need
Please give a complete description of the problem, and include:
„
Matrox card serial number, model number, revision number, BIOS number, driver type 
and version, and memory address at which the Matrox card is installed.
„
Computer brand and model name.
„
Monitor brand and model name.
„
Operating system, version, and service pack. 
„
Brand and model of any other cards and devices installed on your system.
Program specific problems
If a problem appears with a specific program, please give us the following information:
„
Display settings (color palette, display resolution, and so on) applied when the problem 
occurs.
„
If possible, take note of the file and segment address that caused the problem.
„
Detailed steps known to cause the bug, so we can reproduce it.