COBY electronic MPC945 Manual Do Utilizador

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Common Troubleshooting 
 
Problems 
Possible Solutions 
 
  
No Power 
  
*Ensure that the HOLD button is turned off 
*The Battery level may be too low. Charge the unit. 
*Reset the unit.  
 
  
Song Freezes 
  
*Make sure your WMA file(s) are not DRM protected. 
*The file(s) are corrupted or damaged. 
*Unsupported file format (ACC, WAV, M4A…Etc.) 
 
  
MP3 Player not recognized 
by the Computer  
  
*Check the connections 
*Switch USB ports 
*Go into the player SETTING and change the 
CONNECTION to either MSC or AUTO.  
 
 No sound after file transfer 
  
*Ensure that the headphone is attached securely to the 
player. 
*Make sure your WMA file(s) are not DRM protected 
*Unsupported file format (ACC, WAV, M4A…Etc.) 
 
 
 
Video Conversion Error 
*Ensure that the original file plays on your computer. If not, 
then you will need to obtain the codec for that file.  
*Unsupported format  
 
  
Video Issues 
  
*Make sure that you are using the correct output frame size 
and the correct output frame rate. 
*For the best output frame size, set the MTV Video 
Converter to 128X128 @ 15fps  
 
  
Volume Issues  
  
*To change the volume, press the DOWN button twice. 
*Once the Volume appears, press the UP/Down to change 
Volume  
 
If you are still having difficulty with your MP3 player, please contact Customer 
Care, Hours of operation, Monday-Friday 8:00 AM – 8:30:00 PM EST, Saturday and 
Sunday 9:00 AM – 5:30 PM EST. You can also reach us online at 
 
 
1-800-727- 3592