Cisco Systems 1.4 Manual Do Utilizador

The Miscellaneous Settings page displays when you select System > Miscellaneous Settings.

Internal DTMF Redirection 
Sequence

Enter the redirection DTMF sequence for transferring a call internal to the corporate phone 
network to the voice mail system. This sequence is defined in the voice mail system used on 
the server you are adding.

For example, the default sequence, which is used by the Cisco Unity system, is #X#2. This 
sequence indicates that internal calls can be transferred to voice mail by pressing #, then the 
extension (represented by the wildcard X), # again, and then 2. Personal Assistant issues this 
DTMF sequence when a user call processing rule says to transfer a call directly to voice mail.

Refer to the documentation for your voice mail system to determine the applicable DTMF 
sequence.

External DTMF Redirection 
Sequence

Enter the redirection DTMF sequence for transferring a call external to the corporate phone 
network (that is, from the PSTN) to the voice mail system. This sequence is defined in the 
voice mail system used on the server you are adding.

Voice Mail Servers

Use the list to verify the information about the voice mail servers you configured for use with 
Personal Assistant. To modify the configuration, change the information in the applicable 
field(s), and click Update. To delete a server, click the Delete icon.

Notify Users of PIN Change

Check this check box for Personal Assistant to automatically send e-mail notification to 
users when their PINs are changed. (Personal Assistant sends notification when the 
administrator resets the PIN or when the user changes it.)

Note that Personal Assistant does not send e-mail notification if the system is configured to 
use the Cisco Unity subscriber phone password as the Personal Assistant PIN.

Personal Assistant uses the Paging Server Attributes from the Messaging page to send the 
e-mail notification.

Administrator E-mail Address 

Enter the corporate e-mail address of the administrator. Personal Assistant uses this as the 
return address for the PIN change notification e-mail message.

Unique Attribute for Corporate 
Directory

and

Unique Attribute for Message 
Store

From the lists, select a unique field in the corporate directory and a unique field in the 
message store whose entries are likely to match, to integrate Cisco Unity voice mail with 
Personal Assistant. This enables voice mail browsing for users who are also Cisco Unity 
subscribers.

For example, select cn for the corporate directory field and sAMAccountName for the 
message store field.

To validate your choice of attributes, click Test Attributes, enter a value on which to search, 
and click Test Value.

Once you have set the attributes for the integration, you can have Personal Assistant use the 
name a user already recorded in the Cisco Unity voice mail system as the Personal Assistant 
user spoken name, by clicking Load Recorded Names. (Personal Assistant plays back this 
name to callers when they attempt to call the user.) Note that Personal Assistant loads only 
subscriber names recorded in CCITT Mu-Law format (G.711 Mu-Law).