Avaya 3456 UC Client - Communication Server 1000 Guia Do Utilizador
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Feature overview
Avaya 3456 UC Client
User Guide
NN43080-100 02.01 Standard
7.5 November
2010
Receiving calls
When a call is received by the UC Client, a number of things will occur. First,
the phone will ring (if sound is enabled on your system); second, the caller’s
number or ID is displayed on the 3456 display screen.
the phone will ring (if sound is enabled on your system); second, the caller’s
number or ID is displayed on the 3456 display screen.
Thirdly, if the Avaya 3456 UC Client is running in the background, i.e., if you
are working in another application, a web browser, for example, you will still
see a visual notification of the call, in the form of a pop-up messages that
appears just above the clock on the Windows task bar.
are working in another application, a web browser, for example, you will still
see a visual notification of the call, in the form of a pop-up messages that
appears just above the clock on the Windows task bar.
To answer the call:
•
Click on the
found on the Avaya 3456 UC Client interface.
or
•
Click on the
found on the desktop pop-up.
To reject the call and forward it to your voicemail service (if configured), click
on
on
.
Placing calls on hold
Calls can be placed on hold at any time. When a call is on hold, you cannot
hear the caller and they cannot hear you. When a call is on hold, the message
‘Call on hold’ is displayed on the screen and the hold button
hear the caller and they cannot hear you. When a call is on hold, the message
‘Call on hold’ is displayed on the screen and the hold button
is
highlighted.