Alesis MULTIMIX USB2.0 Manual Do Utilizador

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Troubleshooting: Software
 
 
 
47 
 
Computer or audio application does not 
see the MultiMix USB2.0 
 
 
Basic troubleshooting 
First, check that the MultiMix is seen by the computer:  Open the 
Alesis control panel and check that Windows sees the device as 
attached.  
 
 
No connection 
If  “MultiMix Audio” does not appear, Windows does not see the 
mixer as being connected to the computer.  Check your USB2.0 
cable and try powering the mixer off  and on again. 
 
As a last resort, re-start your computer. 
 
 
 
Audio playback or recording is at the 
wrong speed 
 
Adjust the buffers in the ASIO control panel or through your 
WDM application’s audio setup options.   
 
It is impossible to say which buffer settings are perfect for each 
system, but generally buffer sizes around the middle or low-middle 
of  the available range provide the best results. 
 
 
Audio playback or recording stutters or 
drops out 
 
Again, work with the buffer settings in the ASIO control panel or 
through your WDM application’s audio setup options in order to 
find the most reliable setting.   
 
Many audio applications include advanced setting dialog boxes 
where pre-fetch and other parameters can be set.  Explore those 
options. 
 
 
 
Audio echoes during recording 
 
Either turn your software direct monitoring off  or—if  you want 
to monitor your incoming audio through your software—put the 
MIX TO CTRL RM button in the UP position. 
 
Be sure to attach your monitoring speakers to the CTRL RM OUT 
jacks, not the MAIN MIX OUT jacks. 
 
 
 
When restarting your 
computer, turn it off all the 
way.  Pull out the AC power 
cord, keep it out for a few 
seconds, and then plug it 
back in again before you 
restart your computer. 
 
This step helps reset your 
computer’s motherboard, 
including any USB2.0 ports 
and cards. 
Help on the web 
Most major recording 
programs are supported by 
lively user forums.  The odds 
are that, if you’re having 
problems, someone who posts 
at these forums has already 
experienced them and found 
solutions.   
 
Don’t be shy about visiting 
these forums and posting 
your questions.