AASTRA 4223 Manual Do Utilizador

Attendant-Based Services

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Attendant-Based Services

Besides the services that are accessible or that may be assigned to 

a Dialog 4223 Professional extension, additional services are also 

available for the system’s attendants.
Within this context, the following services are offered:
•

Call offer or intrusion: This service allows attendants to interrupt 

an ongoing call to present an urgent call.

•

Do not disturb override service: Similarly, this service allows the 

attendant to override the “Do not disturb” status to present an 

urgent call.

•

General calls acceptance: This service enables attendants to 

control their active or inactive status for processing a system’s 

general calls, in relation to their shifts.

•

Door phone service: Your facility may be equipped with a door 

phone; calls from this extension are usually processed by the 

attendants.

•

Call pick-up for a general calls that are ringing: Your facility may 

be equipped with a common bell that receives general calls when 

the attendants’ lines are congested, or when they are absent.

•

Complete third party call forward service: This service allows 

attendants to define any type of call forward for a user’s 

account, without restrictions.

According to the specific rights assigned to your extension, you may 

also have access to these attendant-based services.