Dish DuoDVR ViP 722k Manual Do Utilizador

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Reference
 131
Troubleshooting Tables
Program Guide or the Browse Banner     
The IR cable on the extender that 
sends the signal to the receiver 
may not be right in front of the IR 
sensor on the receiver front panel.
Make sure that the IR cable on the 
extender that sends the signal to 
the receiver is right in front of the IR 
sensor on the receiver front panel, 
so that the receiver IR sensor can 
receive the signals.
If doing the above does not solve 
the problem, contact the 
manufacturer of the extender for 
assistance.
You are using Remote Control 2 
which does not transmit IR 
signals.
Use an IR extender only with 
Remote Control 1, which uses IR 
signals.
Use the correct remote control.
What Is Happening
Possible Reason
What to Do
In the Program Guide, some channels 
have a red background.
Red means that you have not 
subscribed to that channel. You must 
subscribe to a channel before you can 
tune the receiver to it.
If you want to subscribe to a 
channel, go to 
www.dishnetwork.com/myaccount, 
select the Customer Support 
option from the receiver’s menu, or 
call the Customer Service Center at
1-800-333-DISH (3474).
Reset the receiver (page 122).
You try to display future programs in 
the Program Guide or Browse Banner, 
but you cannot.
The Program Guide and Browse 
Banner can display the scheduled 
programming  for up to nine days.
Try displaying the Program Guide 
again later. By that time, it may show 
programs for the time and date you 
want.
You try to display programs that have 
ended in the Program Guide or 
Browse Banner, but find you cannot.
The Program Guide and Browse 
Banner can display only programs that 
have not yet ended. These features 
cannot display a time earlier than the 
present.
Contact the program providers (for 
example, the channel or network 
affiliate that broadcast the program) for 
details on past programs.
When you are using the Program 
Guide or Browse Banner, some 
channels are missing.
You may have applied a Favorites 
List other than the list named All 
Chan.
You can change the applied 
Favorites List while using the 
Program Guide by pressing the 
remote control 
GUIDE
 button. 
You can choose another custom 
Favorites List, the All Chan list, 
which includes all the channels, 
the All Sub list, which includes all 
subscribed channels, and the All 
HD list, which includes all 
subscribed HD channels.
You may have set up the Program 
Guide so that when the receiver is 
locked, the Guide hides adult 
channels
Unlock the receiver for the 
Program Guide to display adult 
channels.
What Is Happening
Possible Reason
What to Do