Dish DuoDVR ViP 722k Manual Do Utilizador

You set a lock (for example, a lock on 
programs by ratings), but the lock 
does not take effect.

You may not have locked the 
receiver.

You must lock the receiver to apply any lock 
that you have set.

You forgot the password, so that you 
are unable to unlock the receiver.

You may not have written down 
the password.

Call the Customer Service Center at 1-800-
333-DISH (3474).You must be able to verify 
your account information with the customer 
service representative.

Someone orders a Pay-Per-
View program without your 
permission.

You may have been away from 
the receiver, and someone else 
used it.

Lock the purchase of Pay-Per-View programs. 
Remember that you are responsible for all Pay-Per-
View purchases, whether or not you authorize such 
purchases. If you lock Pay-Per-View purchases, 
then anyone who wants to order a Pay-Per-View 
program must enter the password.

You find that you are not able to 
order a Pay-Per-View program.

The receiver may not be 
connected to an active telephone 
line or broadband Internet 
connection.

Connect each receiver to a phone line or a 
broadband Internet connection for Pay-Per-View 
ordering using the remote control.

You find that you are not able to 
cancel a Pay-Per-View 
program.

You ordered a Pay-Per-View 
program, and then decided not to 
watch it.

You cannot cancel an order for a Pay-Per-View 
program, whether it was just ordered or ordered 
earlier.

Your setup includes more than 
one receiver. You order a Pay-
Per-View program, but it does 
not appear on all of the 
receivers.

You ordered a Pay-Per-View 
program, and want it to be 
available on all the receivers in 
your setup.

If you want to watch a Pay-Per-View program on 
TVs connected on each receiver, you must order the 
program for each receiver but you only pay for the 
program once.

You were using a menu, and it 
suddenly closed.

You may not have done anything 
with the remote control or front 
panel buttons for several 
minutes.

The receiver has a time-out feature that 
closes any menu after several minutes of no 
activity. This will discard any changes you 
have made, but otherwise does no harm to 
the receiver. Start over again.