BMW X3 2.5i SAV Informação Da Garantia
Your satisfaction with our product and the
services provided by authorized BMW SAV
centers is of great importance to us. We take
pride in our product, as does the BMW SAV
center who services it. If you should ever have
a question regarding your BMW SAV center’s
service or your BMW's performance, we
recommend that you contact your authorized
BMW SAV center. Should you travel to an
unfamiliar area, the BMW center directory
provided at the time of delivery will help you
locate the nearest authorized BMW SAV
center. The centers listed are equipped to help
you with all matters related to your BMW
vehicle.
services provided by authorized BMW SAV
centers is of great importance to us. We take
pride in our product, as does the BMW SAV
center who services it. If you should ever have
a question regarding your BMW SAV center’s
service or your BMW's performance, we
recommend that you contact your authorized
BMW SAV center. Should you travel to an
unfamiliar area, the BMW center directory
provided at the time of delivery will help you
locate the nearest authorized BMW SAV
center. The centers listed are equipped to help
you with all matters related to your BMW
vehicle.
When contacting an authorized BMW SAV
center, we suggest that depending upon the
nature of your contact, you discuss it with
either the Sales, Service, or Parts Manager.
center, we suggest that depending upon the
nature of your contact, you discuss it with
either the Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV
center level, it is important that they be given
the opportunity to provide a solution. Should
you feel that you were not provided with the
proper response, we urge you to contact the
General Manager or BMW Center Operator.
center level, it is important that they be given
the opportunity to provide a solution. Should
you feel that you were not provided with the
proper response, we urge you to contact the
General Manager or BMW Center Operator.
Despite the best intentions of all parties, a
misunderstanding may occur between you
and your BMW SAV center. Should this occur
and you require further assistance, you may
wish to contact the BMW NA Customer
Relations Department at 1-800-831-1117 or
through our website at www.bmwusa.com.
When contacting us, we ask that you provide
the following information:
misunderstanding may occur between you
and your BMW SAV center. Should this occur
and you require further assistance, you may
wish to contact the BMW NA Customer
Relations Department at 1-800-831-1117 or
through our website at www.bmwusa.com.
When contacting us, we ask that you provide
the following information:
1. Your name, address and telephone number.
2. SAV Identification Number (last seven digits).
3. SAV’s delivery date.
4. SAV mileage.
5. Selling BMW SAV center’s name.
6. Servicing BMW SAV center’s name.
7. Description of the problem.
A BMW NA Customer Relations Representa-
tive will carefully review all the facts involved
and let you know what further action will be
taken in conjunction with your BMW SAV
center. Please remember: the first step in
resolving a complaint is to contact the autho-
rized BMW SAV center that performed the work
on your vehicle. They have the necessary
equipment and the personnel to achieve this
goal.
tive will carefully review all the facts involved
and let you know what further action will be
taken in conjunction with your BMW SAV
center. Please remember: the first step in
resolving a complaint is to contact the autho-
rized BMW SAV center that performed the work
on your vehicle. They have the necessary
equipment and the personnel to achieve this
goal.
We are confident that every effort will be made
to ensure your satisfaction.
to ensure your satisfaction.
Customer Assistance
Information
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