Welch Allyn Medical Diagnostic Equipment Medical Alarms 8.1x Manual Do Utilizador

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Chapter 10   Troubleshooting and maintenance
Welch Allyn  Acuity Central Monitoring System
Equipment alerts
Table 12.  Troubleshooting equipment alerts
Problem
Explanation
When I connect a monitor to the Acuity 
System, a Communication Alert message 
occurs. 
Only monitors with Acuity System network connectors on their sides, with 
Acuity System authorization and with software versions indicated in 
 on page 171 can communicate with the Acuity System. For 
compatibility with other monitors, contact your Welch Allyn representative. 
Confirm the monitor’s software version by reading the start-up screen when 
the monitor is turned on. There is no visual indication that the monitor has 
Acuity System authorization. 
If this problem continues, contact qualified service personnel.
The patient monitor displays a “Network 
Fault” message after I press NET OFF and 
disconnect from the Acuity System. 
Acknowledge (or Disable) the alert. 
If you wait a few seconds after selecting NET OFF, and then remove the 
Acuity System cable from the patient monitor, you can prevent this alert.
At the Acuity Central Station, a patient’s 
Virtual Monitor is in the yellow alert state 
or red alarm state, and it shows a CHECK 
WIRELESS or TELEMETRY DROPOUT 
message.
1.  If there is an audible tone, click Suspend to suspend the alarm tone.
2.  Click whichever of these buttons is present:
CONFIRM to dismiss the alert message for a number of hours
RESET to dismiss the alert and put the monitor in the blue, “patient 
intentionally disconnected” state
3.  Bring the wireless monitor within range of a wireless access point. 
4.  If the problem persists, contact qualified service personnel.
While an alert is occurring at the Acuity 
Central Station, one or more hallway 
message panels are displaying a 
different message. 
Each message panel might be programmed differently, or a panel has lost 
network communication, and it is displaying a message that was displayed 
at the time of the loss. 
Contact qualified service personnel.
When I change the Acuity System screen 
view after it has not been changed for 
several hours, a Monitor Communication 
Lost alert occurs briefly for one or more 
monitors, and then Unconfirmed Patient 
ID status follows. 
After the monitors reconnect, click YES in the CONFIRM PATIENT? prompt to 
confirm the patient’s identification.
An NIBP equipment alert is suspended, 
and then an NIBP measurement is taken. 
The audible alert tone recurs after
 
90 
seconds.
Go to the patient to investigate the cause of any NIBP equipment alert. 
Acknowledge the alert, and then correct the problem.
An equipment problem occurred during a 
patient alarm, but I was not notified.
WARNING During an alarm or alert suspension period, be aware 
of new visual alarm indications that might occur on the patient 
monitor or Virtual Monitor. During a suspension period, these 
things occur at the Virtual Monitor and patient monitor: 
•Audible tones are suspended for 90 seconds unless RESUME is 
clicked at the central station or the alarm tone is reset at the 
patient monitor.
•Alarms for life threatening events—apnea, asystole, ventricular 
tachycardia, and ventricular fibrillation—override the suspend 
state. 
•All other new alarms for the same patient are indicated only 
visually, by additional red numeric highlights and arrhythmia or ST 
status messages.
•New equipment alerts are indicated only after the first alarm and 
alert conditions are corrected.