Jenn-Air W10136129C Manual Do Utilizador

■

Is water being circulated through the ice maker? This is 
normal operation. Water is added once per ice-making cycle.

■

Is the water in the reservoir overflowing? This is normal. 
This overflow helps to purge minerals that were removed from 
the water during the ice making process. 

■

Is there a “whooshing” sound? Check the following things:

■

Make sure that the water supply is hooked up and turned 
on.

■

Make sure that the drain cap is tight and the water drain 
pan pump is securely attached to the water pan.

■

Is there ice between the evaporator plate and the cutting 
grid? Check that the ice maker is level. See “Leveling.” If the 
ice maker is level, and the problem persists, run a cleaning 
cycle. See “Cleaning.” 

■

Is the control set to ON? Be sure that the control is set to 
ON.

■

Is the water supply connected? Make sure the water supply 
is properly connected and turned on.

■

Is the drain cap securely in place? If the drain cap is loose, 
water will empty from the water pan, and you will have either 
thin ice or no ice. Tighten the drain cap.   

■

Is there debris in the drain tube? Clean the drain tube.

■

Is there a kink in the drain line? Be sure that there are no 
kinks in the line. 

■

Is the service light flashing on and off continually? Call for 
service.

■

Is the room temperature hotter than normal? Room 
temperatures of more than 90°F (32°C) will normally reduce 
ice production.

■

Is the condenser dirty? Dirt or lint may be blocking the 
airflow through the condenser. See “Condenser.”

■

Is there scale buildup in the ice maker? If there is white 
scale buildup in the ice maker’s water or freezing system, you 
should clean the ice maker. See “Interior Components” in the 
“Cleaning” section.

■

Is the drain cap securely in place? If the drain cap is loose, 
water will empty from the water pan, and you will have either 
thin ice or no ice. Tighten the drain cap if it is loose. 

■

Is the cutter grid securely in place? Check the cutter grid 
harness plug to make sure the connection is intact. See 
“Interior Components” section of “Cleaning” for instructions 
on cutter grid removal.

■

Is there unusually high mineral content in the water 
supply? The water may need to be filtered or treated.

■

Is there mineral scale buildup? Clean your ice maker. See 
“Ice Maker System” in the “Cleaning” section. 

■

Are there food items stored in the ice bin? Do not store any 
foods in the ice bin.

■

Were all the packaging materials removed? Make sure that 
all packaging materials were removed at the time of 
installation. 

■

Is there unusually high mineral content in the water 
supply? The water may need to be filtered or treated.

■

Is there mineral scale buildup? Clean your ice maker. See 
“Ice Maker System” in the “Cleaning” section. 

■

Are there clumps of ice in the bin? If ice is not used 
regularly it will melt and form clumps. Break the clumps with 
the ice scoop provided. 

■

Is the drain hose aligned over the drain? Move the ice 
maker to align the drain. See “Connect Water Supply.”

NOTE: Service technicians cannot repair plumbing problems 
outside of the ice maker. Call a licensed, qualified plumber.