Dacor DR30DIHNGH Manual

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Problem Solution Guide - Oven (cont.)
NOTE: See Common Problems When Using Bake Mode on page 13 for problems with baking.
Problem
May Be Caused By
What to Do
Cannot set clock.
Oven in use. Clock cannot be set 
while oven is in use.
Turn off oven to set clock.
Oven does not self clean.
Door not shut tightly.
Check for obstructions. Close door tightly.
Oven set for delay timed cleaning.
Oven will start to self clean at preset time. 
Press CANCEL
 
·
 
SECURE to return to normal 
operation.
Meat probe connected.
Oven will not start self clean cycle when meat 
probe is connected. Disconnect and remove 
meat probe.
Oven light does not work 
(burners light and oven works 
OK).
Oven in self clean mode.
Light does not work when oven is in self clean 
mode.
Oven in Sabbath mode.
Light does not work when oven is in Sabbath 
mode. See page 20.
Light bulb burned out.
Replace light bulb. See Care and Cleaning 
section.
Cooling fan continues to run 
after oven is turned off.
Normal operation.
The cooling fan may run for a while after the 
oven is turned off, until the internal parts have 
cooled.
Sabbath mode does not work.
Meat probe connected.
Oven will not start Sabbath mode when meat 
probe is connected. Disconnect and remove 
meat probe.
Oven door will not open.
Oven is set to self clean.
Check display. If lock symbol appears on 
display oven door cannot be opened. Wait for 
oven to complete self clean process or press 
CANCEL
 
·
 
SECURE. Door will unlock once oven 
has cooled.
Error code appears and stays 
on display, for example “U55.”
An error code having a letter with 
a number following it that appears 
and stays on the display indicates 
a problem that cannot be resolved 
by the customer.
Call for service.
Before You Call for Service
Warranty and Service
Getting Help
Before you request service:
1.  Review Before You Call For Service section of this manual (page 28).
2.  Use the helpful tips found in our Problem Solution Guide.
3.  Become familiar with the warranty terms and conditions of your product.
4.  If none of these tips or suggestions resolves your problem, call our Customer Service center at the 
number below.
Dacor’s Customer Service center is available 6:00 
a
.
m
. – 5:00 
p
.
m
. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada 
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada 
Phone: (800) 793-0093, extension 2813
Contact us through our web site at: 
www.dacor.com/contact-us