Dacor SGM365SLPH Guia Do Utilizador

66

Problem
1. Nothing works

2. Ignitors do not spark.

3. Sparking, but no flame ignition,

4. Burners ignite, but flame is extremely large, 

distorted or yellow.

5. Burner flame goes out at low setting.

6. Ignitors spark continuously after flame 

ignition.

Possible Cause
Cooktop is not connected to electrical power.

Power supply is not energized.

Circuit breaker is tripped.

House fuse is blown.

Power outage in local area.

Gas shut-off valve is on “off” position.

Gas supply is interrupted.

Burner ring ports are clogged.

Burner ports or burner caps are not positioned 

properly.

Cookop is being operated on the wrong type of 

gas.

Regulator is not installed, is faulty, or is set for 

the wrong type of gas.

Low gas supply pressure.

Air intake holes around knobs are obstructed.

Power supply is not grounded.

Power supply polarity is reversed.

Ignitors are wet or dirty.

Remedy
Have cooktop connected to a properly sized 

electrical power supply by a qualified electrician.

Have an electrician check power supply, 

including the house circuit breaker, wiring and 

fuses.

Reset circuit breaker.

Replace house fuse.

Contact power company.

Turn shut-off valve to “on” position.

Contact gas company.

Clean burner ring ports with straightened paper 

clip, needle or wire.

Remove and carefully re-install burner rings and 

caps.

Ensure that the type of cooktop matches the gas 

supply (natural gas of L.P. gas).

Check installation, replace regulator, or set 

regulator for proper gas type.

Contact gas company.

Remove obstruction.

Have power supply properly grounded

Have polarity corrected.

Dry or clean ignitors.

Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible 

causes and remedies shown in the table below.