Dacor DR30DLP Manual
31
Before You Call for Service
Problem
May Be Caused By
What to Do
Oven door will not open.
Oven is set to self clean.
Check display. If lock symbol appears on
display oven door cannot be opened. Wait for
oven to complete self clean process or press
CANCEL
·
SECURE. Door will unlock once oven
has cooled.
Error code appears and stays
on display, for example “U55.”
An error code having a letter with
a number following it that appears
and stays on the display indicates
a problem that cannot be resolved
by the customer.
Call for service.
Problem Solution Guide - Cooktop
Problem
May Be Caused By
What to Do
Igniters do not spark.
Power not supplied to unit.
Have an electrician connect range to properly
wired electrical connection.
Power to range is off.
Turn power on at junction box. Check for
tripped circuit breaker or blown fuse.
Power outage.
Contact power company.
Wet or dirty igniter.
Clean according to Care and Cleaning section.
No flame.
Igniter not working (no clicking
sound).
Clean according to Care and Cleaning section.
Wet or dirty igniter.
Clean and dry according to Care and Cleaning
section.
Gas is turned off.
Make sure the gas supply valve is in the on
position.
Gas supply interrupted.
Contact gas company.
Flame is distorted, yellow or
very large.
Burner ring or burner cap is dirty
or clogged.
Clean and dry according to Care and Cleaning
section.
Burner parts not properly posi-
tioned.
Make sure burner is assembled according to the
Setting Up Your Range section.
Range set up to use a different
type of gas (Natural or LP) or set
up for different altitude.
Have a qualified service technician check to
make sure that the range is set up for the type
of gas and the correct altitude.
Gas regulator is not installed or
faulty.
Have a qualified service technician check the
gas regulator.
Igniter continues to spark
(click) after flame ignites.
Burner is cold.
Burners may continue to spark for up to 60 sec-
onds when cold and set to low. See Operating
the Cooktop section for more information.
Flame distorted by air draft.
Minimize any air drafts around the range. Close
nearby windows.
Wet or dirty igniter.
Clean and dry according to Care and Cleaning
section.
Burner ring or burner cap is dirty. Clean and dry according to Care and Cleaning
section.
Burner parts not properly posi-
tioned.
Make sure burner is assembled according to the
Setting Up Your Range section.
Flame goes out at low setting.
Air intake holes obstructed.
Check to make sure air holes on range are not
blocked. See page 4 for locations.
Low gas pressure.
Contact gas company for pressure test.