Avaya Voicemail Pro CD 4.2 700459357 Manual Do Utilizador

Product Description
IP Office 4.2

© 2009 AVAYA All rights reserved.

Page 181

Issue 18.s.- (22 May 2009)

Inbound/outbound call handling.

Yes

Yes

Phone call control.

Yes

Yes

Configure phone preferences.

Yes

Yes

Configure keyboard short cuts.

Yes

Yes

CLI (ANI) / Name display.

Yes

Yes

Speed dial / Busy Lamp Field management.

Yes - 15 icons

maximum.

Yes - 100 icons

maximum per tab.

Speed Dial tabs (to group Busy Lamp Field icons)

Yes - 1 tab.

Yes - 10 tabs

maximum.

Transfer call by drag and drop to a speed dial icon. 

–

Yes

Microsoft Live Communications Server (LCS) Integration

Yes

Yes

View internal users’ presence via LCS

Yes

Yes

Send Instant Messages (IM) to internal users via LCS

Yes

Yes

Telecommuter mode

–

Yes (not PC SoftPhone)

Compact mode

–

Yes

Local Phone Directory.

–

Yes - 1000 entries

maximum.

Call history log – all, missed, messages.

Yes

Yes

Separated incoming/outgoing call log.

–

Yes

Collect new voicemail messages.

Yes

Yes

Voicemail box control
(Intuity and IP Office modes).

–

Yes

Personal Distribution List set up
(Intuity mode)

–

Yes

Incoming call scripting.

–

Yes

Time on call.

–

Yes

Advice of Charge (ISDN service provider dependent)

Yes

Yes

Door opening control.

–

Yes

Queue monitoring.

–

Yes - 2 Queues

Conference Control Display.

Yes

Yes

Conferencing Center action buttons

Yes

Yes

'Screen pop' contacts
(Outlook, Goldmine, ACT! and Maximizer).

–

Yes

Simple Outlook contact record creation.

–

Yes

Agent Mode.

–

Yes

Distinctive Ringing
(WAV file).

–

Yes

Post Connect dial
(sending DTMF while connected to another party).

Yes

 

Yes

VoIP mode (to run as an PC Softphone)

–

Optional license