Samsung WAM350/ZA Manual Do Proprietário

 

A

troubleshooting

Before requesting service, please check the following.

Symptom

Check

Remedy

The unit will not turn on.

 • Is the power cord plugged into the 

outlet?

 • Connect the power cord to the 

outlet.

Hub and M3 is not paired.

 • When the Hub is plugged in, do 

the HUB's front indicators show 

it's operating properly?

 • Is the LAN cable connected to 

the wireless router and the HUB 

properly?

 • Make sure the M3's front LED 

turns from red to blue.

 • Reset the HUB (see page 65). 

Unplug the HUB and plug it in 

again. Check whether the pairing 

indicator on the front of the HUB is 

blinking or not.

 • Reset the M3 (see page 65). 

  

Unplug the M3 and plug it in 

again. Check whether the pairing 

indicator on the front of the M3 is 

blinking or not.

A function does not work when 

the button is pressed.

 • Is there static electricity in the air?  • Disconnect the power plug and 

connect it again.

Sound is not produced.

 • Is the Mute function on?

 • Is the volume set to minimum?

 • Connect the M3 correctly.

 • Press the   

Mute

 button to 

cancel the mute function.

 • Adjust the volume.

The TV SoundConnect (TV pairing) 

failed.

 • Does your TV support TV 

SoundConnect?

 • Is your TV firmware the latest 

version?

 • Does an error occur when 

connecting?

 • TV SoundConnect is supported by 

some Samsung TVs released after 

2012. Check your TV to see if it 

supports TV SoundConnect.

 • Press and hold the   

TV SoundConnect

 

button to try making the connection again.

 • Update your TV with the latest 

firmware.

 • Contact the Samsung Call Center.

 • Press and hold the   

TV SoundConnect

 

button for more than 5 seconds to reset TV 

SoundConnect and connect a new TV.

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