Philips CAW7740N/05 Manual Do Utilizador

Frequently Asked Questions

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Frequently asked questions

In this chapter you will find the most frequently asked questions and 
answers about your Wireless Router.

I cannot connect using the Web browser
• Check that you have a valid network connection to your Wireless 

Router

• Check all parameter settings with your Internet provider
• Check Internet Explorer* configuration:

- Go to Start and select the Control Panel.
- In the Control Panel select Internet Options
- Ensure that Always dial my default connection is not ticked
*Depends on your Web browser

I forgot (or lost) the password. How do I reset my Wireless 
Router (Factory Defaults)
• Make sure the Wireless Router is ON
• Use a pen to push the recessed reset button on the rear panel, 

holding it down for at least five seconds

• Release the reset button and the Wireless Router restarts

When you reset the Wireless Router using the reset button, all 
configuration settings will be lost, also your ISP setting (Internet Service 
Provider).

A Wireless PC cannot associate with my Wireless Router
• Make sure that the WiFi function of your Wireless Router is enabled
• Make sure the Wireless PC has the same SSID setting as your 

• You need to have the same security settings on the Wireless PC and 

• Make sure that the electrical power supply is plugged into a wall 

outlet

• Make sure that the coaxial jack of the electrical power supply adapter 

is plugged into your Wireless Router

• Make sure you are using the correct power supply for your Wireless 

Router

• However, if your Wireless Router power if OFF after running for a 

while, check for power loss or overcharge. (If your wall outlet has a 
switch is it in position ON ?)

• If you still cannot isolate the problem, then the external power supply 

may be defective. In this case, contact Technical Support for 
assistance

• Make sure that your Modem Ethernet cable (RJ45) is plugged into the 

WLAN port of your Wireless Router and to your modem.

• Confirm with your Internet Service Provider that your Internet 

service is active

• Confirm your Internet setting with your Internet Service Provider

Wireless Router from the attached LAN.
• If you are using the Ethernet connection, verify that your TCP/IP is 

properly installed and configured on your PC. 

• Make sure the Ethernet cable (RJ45) is firmly connected to your 

Wireless Router.

• Make sure you are using the correct cable type for your Ethernet 

equipment

• Verify that the IP address is properly configured. For most 

applications, you should use the Wireless Router DHCP function to 
dynamically assign IP address to hosts on the attached LAN. 
However, if you manually configure IP address on the LAN, verify that 
the same network address and subnet mask are used for both the 
Wireless Router and any attached LAN devices.

The Wireless network is often interrupted.
• Move your Wireless PC closer to the Wireless Router to find a 

better signal. If the signal is still weak, you can change the angle of the 
antenna. There may be interference, possibly caused by microwave 
ovens, a Wireless TV link or wireless phones. Adapt the location of 
the interference sources or of the Wireless Router

• You can change the wireless channels on the Wireless Router. See 

The Wireless Router is hot.
• This is a normal behaviour.
• Make sure to never cover the cooling slots