Avaya 5402 Manual Do Utilizador

Basic Call Handling Features 

The Transfer feature allows you to transfer a call from your telephone to another extension or outside 
number. 

1.  With a call in progress, press 

 Transfer. 

2.  When you hear dial tone, dial the number to which the call is to be transferred. 

3.  Do one of the following: 

• 

To transfer the call without announcing it, either hang up or press 

 Transfer.  

The transfer is complete.  

• 

To announce the call before transferring it, wait for the called party to answer.  
If the called party is willing to accept the call, press 

 Transfer or hang up to complete 

the transfer.  
If the called party does not wish to accept the call, press   Drop.  
To return to the original caller press it’s call appearance button.  

• 

If the line is busy or if there is no answer, press   Drop. 
To return to the original caller press it’s call appearance button. 

 

1.  With a call in progress and you wish to make an enquiry call or another call arrives, press   

Hold. Make or answer the second call. The second call requires to be transferred to the first held 
call. 

2.  To transfer the new call to the held call, press 

 Conference and then     Drop. The transfer is 

complete. 

 

Your Message lamp turns on when a caller has left a message for you.  

Press the 

 Message button to retrieve your messages and follow the audible prompts.