Toshiba PROA500 Manual Do Utilizador

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2 Troubleshooting Procedures 
         
Satellite L500 / Pro L500 Series Maintenance Manual         
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2.2  Troubleshooting Flowchart 
If you know the location of the malfunction, turn directly to the appropriate section of this 
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for 
determining which troubleshooting procedures to execute.  Before performing any 
troubleshooting procedures, verify the following: 
  Ask the user if a password is registered, if it is, ask him or her to enter the password. 
  Verify with the customer that Toshiba Windows XP/Vista is installed on the hard disk. 
Operating systems that were not preinstalled by Toshiba can cause the computer to 
malfunction. 
  Make sure all optional equipment is removed from the computer.