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Lenovo
967
Manual Do Utilizador
Lenovo 967 Manual Do Utilizador
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Replacing the keyboard . . . . . . . . .
68
Replacing the mouse . . . . . . . . . .
69
Completing the parts replacement . . . . .
70
Chapter 6. Recovery information . . .
73
Creating and using recovery media
. . . . . .
73
Creating recovery media . . . . . . . . .
73
Using recovery media . . . . . . . . . .
74
Performing backup and recovery operations . . .
74
Performing a backup operation . . . . . .
74
Performing a recovery operation . . . . . .
75
Using the Rescue and Recovery workspace . . .
75
Creating and using a rescue medium . . . . . .
76
Creating a rescue medium . . . . . . . .
76
Using a rescue medium . . . . . . . . .
77
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . .
77
Reinstalling software programs . . . . . . . .
78
Reinstalling device drivers . . . . . . . . . .
79
Solving recovery problems . . . . . . . . . .
79
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . .
81
Starting the Setup Utility program . . . . . . .
81
Viewing and changing settings . . . . . . . .
81
Using passwords. . . . . . . . . . . . . .
81
Password considerations . . . . . . . . .
82
Power-On Password
. . . . . . . . . .
82
Administrator Password . . . . . . . . .
82
Hard Disk Password. . . . . . . . . . .
82
Setting, changing, and deleting a password .
82
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
83
Enabling or disabling a device
. . . . . . . .
83
Selecting a startup device . . . . . . . . . .
84
Selecting a temporary startup device . . . .
84
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
84
Enabling ErP compliance mode . . . . . . . .
84
Exiting from the Setup Utility program . . . . .
85
Chapter 8. Updating system
programs . . . . . . . . . . . . . . .
87
Using system programs . . . . . . . . . . .
87
Updating (flashing) the BIOS from a disc . . . .
87
Updating (flashing) the BIOS from your operating
system . . . . . . . . . . . . . . . . . .
88
Recovering from a POST/BIOS update failure . .
88
Chapter 9. Preventing problems . . .
91
Keeping your computer current . . . . . . . .
91
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
91
Updating your operating system . . . . . .
91
Using System Update . . . . . . . . . .
92
Cleaning and maintenance . . . . . . . . . .
92
Basics . . . . . . . . . . . . . . . .
92
Cleaning your computer . . . . . . . . .
93
Good maintenance practices . . . . . . .
94
Moving your computer
. . . . . . . . . . .
94
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
97
Basic troubleshooting . . . . . . . . . . . .
97
Troubleshooting procedure . . . . . . . . . .
98
Troubleshooting . . . . . . . . . . . . . .
98
Audio problems . . . . . . . . . . . .
99
CD problems . . . . . . . . . . . . .
100
DVD problems . . . . . . . . . . . . .
101
Intermittent problems . . . . . . . . . .
103
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
103
Monitor problems. . . . . . . . . . . .
105
Networking problems . . . . . . . . . .
106
Option problems . . . . . . . . . . . .
109
Performance and lockup problems . . . . .
110
Printer problems . . . . . . . . . . . .
112
Serial port problems. . . . . . . . . . .
113
Software problems . . . . . . . . . . .
113
USB problems . . . . . . . . . . . . .
114
Diagnostic programs . . . . . . . . . . . .
114
Lenovo Solution Center . . . . . . . . .
115
Lenovo ThinkVantage Toolbox . . . . . . .
115
PC-Doctor for DOS . . . . . . . . . . .
115
Chapter 11. Getting information, help,
and service . . . . . . . . . . . . .
117
Information resources . . . . . . . . . . . .
117
Lenovo ThinkVantage Tools . . . . . . . .
117
Lenovo Welcome . . . . . . . . . . . .
117
Help and Support. . . . . . . . . . . .
117
Safety and Warranty. . . . . . . . . . .
117
Lenovo Web site (http://www.lenovo.com) . .
117
Lenovo Support Web site. . . . . . . . .
118
Help and service . . . . . . . . . . . . . .
118
Using the documentation and diagnostic
programs . . . . . . . . . . . . . . .
118
Calling for service. . . . . . . . . . . .
118
Using other services
. . . . . . . . . .
119
Purchasing additional services
. . . . . .
119
Appendix A. Notices . . . . . . . . .
121
ii
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