England's Stove Works 60-SHULP Manual Do Utilizador

Página de 13
A letter from our Technical Support department
 
Thank you for purchasing this fine product from England’s Stove 
Works! 
 
England's Stove Works was started, and is still owned by, a family 
that believes strongly in a "Do It Yourself" spirit – that’s one reason 
you found this product at your favorite “Do It Yourself” store. 
 
We intentionally design and build our stoves so that any homeowner 
can maintain his or her unit with basic tools, and we're always more 
than happy to show you how to do the job as easily and as 
inexpensively as possible.  
 
From our free, downloadable service sheets; to our 
Pellet Service 
Video; to our new "wizard-style," click-through Troubleshooting 
guide on our web site, we have always tried to help our customers 
stay "heat-ready," especially when oil and electricity prices continue 
to skyrocket. 
 
Please look at our vast Help section on our web site and call our 
Customer Service department at (800) 245-6489 if you need any help 
with your unit.  We are nearly always able to help “walk you through” 
any repairs, problems or questions you may have. 
 
PLEASE NOTE:  While information obtained on our web site and 
through our 800 number is always free of charge, there will be a 
service charge incurred with any “on-site” repairs or maintenance 
that we may arrange. 
 
Wishing you years of efficient, quality and “comfy” heating, 
England’s Stove Works 
Technical Support Department 
 
 
 
(800) 245-6489 
 
IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER.  
CONTACT CUSTOMER SERVICE at 1 (800) 245-6489.