Avaya 4621SW Manual Do Utilizador

Restoring data from your most recent backup file is a two-step process. First you start backup 
file retrieval (usually following a system failure or phone replacement). Then you confirm that 
you want the retrieved data to replace the phone’s current data. 

Note:

Retrieving and restoring backup data takes only a few seconds, however, while in 
progress, no other phone activity is allowed. 

1. Select Retrieve Stored Data from the Backup/Restore Main screen.

The 4620/4620SW/4621SW attempts to start FTP (File Transfer Protocol) to retrieve the 
latest backup file from the server. The message “FTP Retrieval in progress...” displays. Any 
one of the following additional messages can display, as appropriate: 

2. If you want to return to the Backup/Restore Main screen without retrieving or restoring the 

backup file, select Cancel.

The retrieval or restoration of backup data is cancelled, and any partially retrieved data is 
discarded. The Backup/Restore Main screen re-displays.

Following server connection, 
the backup file is retrieved 
with data in the proper format

The messages “File successfully retrieved.” and 
“Press Save to replace current data with retrieved 
data.” display. 
Select Save. 
All previous values are replaced with the backup 
file data. The Backup/Restore Main screen 
re-displays. 

Connection to the FTP 
server cannot be made

The message “Cannot access FTP server.” 
displays. 
Select Retry. If the connection is made, review the 
previous messages for a successful retrieval and 
proceed accordingly.
If the connection still cannot be made, the server 
might be busy or not functioning. Select Cancel to 
return to the Backup/Restore Main screen and try 
the Restore procedure again later.
Optionally, verify with your System Administrator 
that the Server’s IP Address is correct.

Connection is made with the 
FTP server, but the file is not 
in the specified directory or 
cannot be retrieved for any 
reason

The message “Cannot obtain file.” displays.
Contact your System Administrator for instructions 
on how to proceed.