Toshiba 42XV600A Manual Do Utilizador

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Reference section
Troubleshooting
Before calling a service technician, please check the following 
table for a possible cause of the symptom and some solutions.
Symptom and solution 
TV will not turn on 
•  Make sure the power cord is plugged in, and then press ! 
or 1. 
•  The remote control batteries may be dead.
  Replace the batteries. 
No picture, no sound 
•  Check the antenna connections.
No sound, picture OK 
•  The sound may be muted. Press 2+, 2– or U. 
•  The station may have broadcast difficulties.
  Try another channel. 
Poor sound, picture OK 
•  The station may have broadcast difficulties.
  Try another channel. 
Poor picture, sound OK 
•  Check the aerial connections.
•  The station may have broadcast difficulties.
  Try another channel. 
•  Adjust the
PICTURE menu. 
Poor reception of broadcast channels 
•  Check the aerial connections.
•  The station may have broadcast difficulties.
  Try another channel. 
•  Make sure the
Colour system is properly set.
Teletext problems
•  Check the aerial connections.
  Good performance of text depends on a good strong 
broadcast signal.
Multiple images 
•  The station may have broadcast difficulties.
  Try another channel. 
•  Aerial reception may be poor.
  Use a high directional outdoor aerial. 
•  Check if the direction of the antenna has changed.
Poor colour or no colour 
•  The station may have broadcast difficulties.
  Try another channel. 
•  Adjust the 
Tint and/or Colour in the PICTURE menu.
The remote control does not operate 
•  Remove all obstructions between the remote control and
the remote control sensor on the TV.
•  The remote control batteries may be dead.
  Replace them with new ones. 
•  Check that the TV/REGZA-LINK/DVD switch on the
remote control is properly set. 
Some pixels on the screen do not light up
•  The LCD display panel is manufactured using an 
extremely high level of precision technology, however, 
sometimes some pixels on the screen may be missing 
picture elements or have luminous spots. This is not a 
sign of a malfunction.
The picture brightness varies when you switch the TV on.
•  If you switch the TV on at 0°C or below, wait until it
warms up.
The screen’s brightness decreases, flicker occurs, 
or some parts of the screen do not light up.
•  When you first start to use this TV, flickering may occur
on the screen. In this case, switch the TV off and then on 
again to resolve this issue.
•  The cold cathode fluorescent lamp used for the backlight
on this TV has a certain lifespan. When the brightness 
of the screen decreases, flicker occurs on the screen, or
some parts of the screen do not light up, it may have 
reached the end of its life. Contact a service technician.
No REGZA-LINK operation 
•  The REGZA-LINK feature is available for Toshiba
REGZA-LINK compatible devices.
•  Make sure HDMI cables with the HDMI logo are used.
•  When a connected REGZA-LINK device does not work
correctly after you have changed device settings, turn off 
your TV and unplug the power cord. Then, plug the TV 
in and turn on again.
•  If several devices are connected, the REGZA-LINK
feature may not operate properly.
•  Read the owner’s manual furnished with the connected
REGZA-LINK device.
Symptom and solution 
- digital only -
Poor picture 
•  Check the aerial connections. Make sure it is aligned to
the correct broadcast direction.
•  Check the signal level and quality in the
DTV Manual 
Tuning menu.
•  If you use any kind of amplifier to boost the signal level,
check whether it is working correctly, and ask for help 
from the aerial installer.
No picture 
•  Use the 
DTV Manual Tuning menu to rescan this channel.
•  Try another channel.
•  Reduce
RF amplifier gain if connected to RF booster.
No sound from DIGITAL AUDIO
•  The sound may be muted. Press 2 +, 2 – or U.
•  Use the 
DTV Manual Tuning menu to rescan this channel.
•  Try another channel.
Not all channels are available after Auto Tuning 
when tuning the TV for the first time.
•  This symptom is caused by unexpected frequency offset.
•  Use the
DTV Manual Tuning menu to scan for the 
missing channels. Once the TV picks up the signal, all the 
transmission parameters will be stored in internal memory.
Cannot lock signal when using Manual Tuning
•  Refer to the solutions for “Poor picture”.
No Teletext, no Subtitles
•  Make sure the channel that you are watching carries Teletext/
Subtitles information by checking the on-screen information.
Cannot receive channels after moving the TV 
between cities (e.g. from Melbourne to Sydney)
•  Refer to page 13 to reset data.
Programme Timer does not operate properly.
•  Check the aerial connections.
•  Weak signal may cause inaccurate time information.
Do not remember PIN
•  Please contact your local dealer.