Toshiba 40RV52U Manual Do Utilizador

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Chapter 9: Appendix
60
Limited Canadian Warranty 
for Toshiba Brand Flat Panel Televisions
Toshiba of Canada Limited (“TCL”) makes the following limited 
warranties to original consumers in Canada. THESE LIMITED 
WARRANTIES EXTEND TO THE ORIGINAL CONSUMER 
PURCHASER OR ANY PERSON RECEIVING THIS TOSHIBA 
BRAND FLAT PANEL TELEVISION (the “TELEVISION(S)” or 
“Television(s)”) AS A GIFT FROM THE ORIGINAL CONSUMER 
PURCHASER AND TO NO OTHER PURCHASER OR 
TRANSFEREE.
TELEVISIONS PURCHASED IN CANADA, AND USED 
ANYWHERE OUTSIDE OF CANADA INCLUDING, WITHOUT 
LIMITATION, THE UNITED STATES AND MEXICO, ARE NOT 
COVERED BY THESE WARRANTIES.
TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF 
CANADA, INCLUDING, WITHOUT LIMITATION, THE UNITED 
STATES AND MEXICO, AND USED IN CANADA, ARE NOT 
COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labour
Subject to the more limited warranty if the Television is used for any 
commercial or business purposes as set out below, TCL warrants 
the Television and its parts against material defects in materials or 
workmanship that result in the Television failing for a period of one 
(1) year after the date of original retail purchase. DURING THIS 
PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE 
A DEFECTIVE PART WITH A NEW OR REFURBISHED PART 
WITHOUT CHARGE TO YOU FOR PARTS OR LABOUR.
(a)  FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST 
DELIVER THE ENTIRE TELEVISION TO A TCL TELEVISION 
AUTHORIZED SERVICE PROVIDER (“ASP”). YOU MUST PAY 
FOR ALL TRANSPORTATION AND INSURANCE CHARGES 
FOR THE TELEVISION TO AND FROM THE ASP.
(b)  FOR TELEVISIONS OVER 32 INCHES: During this period, ASP 
personnel will come to your home when warranty service is 
required. Depending on the type of repair required, the service 
will either be performed in your home or the Television will 
be taken to an ASP for repair and returned to your home at 
no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN 
100 KILOMETERS OF AN ASP. IF YOU ARE NOT WITHIN 
100 KILOMETERS OF AN ASP, YOU MUST DELIVER THE 
ENTIRE TELEVISION TO AN ASP. YOU MUST PAY FOR ALL 
TRANSPORTATION AND INSURANCE CHARGES FOR THE 
TELEVISION TO AND FROM THE ASP.
Limited Warranty for Commercial Units
TCL warrants Televisions that are used for any commercial or 
business purposes as follows: all parts are warranted against 
material defects in materials or workmanship that result in the 
Television failing for a period of ninety (90) days after the date of 
original retail purchase. DURING THIS PERIOD, TCL WILL, AT 
TCL’S OPTION, REPAIR OR REPLACE THE DEFECTIVE PART 
WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO 
YOU.
(c)  FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST 
DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU 
MUST PAY FOR ALL TRANSPORTATION AND INSURANCE 
CHARGES FOR THE TELEVISION TO AND FROM THE ASP.
(d)  FOR TELEVISIONS OVER 32 INCHES: During this period, ASP 
personnel will come on-site when warranty service is required. 
Depending on the type of repair required, the service will either 
be performed on-site or the Television will be taken to an ASP 
for repair and returned at no cost to you. ON-SITE SERVICE 
ONLY APPLIES WITHIN 100 KILOMETERS OF AN ASP. IF 
YOU ARE NOT WITHIN 100 KILOMETERS OF AN ASP, YOU 
MUST DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU 
MUST PAY FOR ALL TRANSPORTATION AND INSURANCE 
CHARGES FOR THE TELEVISION TO AND FROM THE ASP.
Rental Units
The warranty for Television rental units begins with the date of fi rst 
rental or thirty (30) days from the date of shipment to the rental 
fi rm, whichever comes fi rst.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING 
CONDITIONS:
(1)  You must provide your bill of sale or other proof of purchase.
(2)  All warranty servicing of this Television must be performed by 
an ASP.
(3)  The warranties from TCL are effective only if the Television is 
(i) purchased as new and unopened from TCL or from TCL’s 
authorized distributors, dealers or resellers (“ADR’s”) and (ii) 
located/operated in Canada.
(4)  Labour charges for set installation, setup, adjustment of 
customer controls, and installation or repair of antenna systems 
are not covered by these warranties. Reception problems 
caused by inadequate antenna systems are your responsibility.
(5)  Warranties extend only to material defects in materials or 
workmanship as limited above, and do not extend to:
a.  Service, repairs or replacement made necessary by 
accident, misuse, abuse, moisture, liquids, dust, dirt, 
neglect, accident, damage, 24/7 applications, improper 
installation, improper operation, improper cleaning, 
improper maintenance, normal wear and tear, screen burn 
or image retention caused by prolonged display of static 
images and/or phosphor aging, or any other external 
cause or event, act or omission outside the control of 
TCL, including fi re, theft, acts of God, alteration, power 
failures, power surges or power shortages, lightning, other 
electrical faults, or repairs, modifi cations or replacements 
by persons other than those authorized by TCL to service 
the Television;
b.  Replacement of missing, discarded or lost parts, the 
provision of retrofi ts, or preventive maintenance;
c.  Repair of damage that is cosmetic only or does not 
affect the Television functionality, such as wear and tear, 
scratches and dents;
d.  Service on Toshiba-branded accessory items (such 
accessory items may be covered by their own warranty);
e.  Service on third party products or service made necessary 
by use of incompatible third party products;
f.  Service made necessary by the simultaneous use of this 
Television and connected equipment;
g. Modifi cations to the Television not approved in writing by 
TCL, and service made necessary by the use or installation 
of non-Toshiba modifi cations to the Television;
h.  Service of a Television on which the TOSHIBA label or 
logo, rating label or serial number have been defaced or 
removed;
i.  On-site service and repair of the Television; and
j.  Damage to the Television caused by failure to follow the 
specifi cations, User manuals or guides as to usage and/or 
storage.