Toshiba 26AV502U Manual Do Utilizador

Limited Canadian Warranty  

for Toshiba Brand Flat Panel Televisions

Toshiba of Canada Limited (“TCL”) makes the following limited

warranties to original consumers in Canada. THESE LIMITED 

WARRANTIES EXTEND TO THE ORIGINAL CONSUMER 

PURCHASER OR ANY PERSON RECEIVING THIS TOSHIBA 

BRAND FLAT PANEL TELEVISION (the “TELEVISION(S)” or 

“Television(s)”) AS A GIFT FROM THE ORIGINAL CONSUMER 

PURCHASER AND TO NO OTHER PURCHASER OR 

TRANSFEREE.
TELEVISIONS PURCHASED IN CANADA, AND USED 

ANYWHERE OUTSIDE OF CANADA INCLUDING, WITHOUT 

LIMITATION, THE UNITED STATES AND MEXICO, ARE NOT 

COVERED BY THESE WARRANTIES.
TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF 

CANADA, INCLUDING, WITHOUT LIMITATION, THE UNITED 

STATES AND MEXICO, AND USED IN CANADA, ARE NOT 

COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labour
Subject to the more limited warranty if the Television is used for any

commercial or business purposes as set out below, TCL warrants

the Television and its parts against material defects in materials or

workmanship that result in the Television failing for a period of one

(1) year after the date of original retail purchase. DURING THIS 

PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE 

A DEFECTIVE PART WITH A NEW OR REFURBISHED PART 

WITHOUT CHARGE TO YOU FOR PARTS OR LABOUR.
(a)  FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST 

DELIVER THE ENTIRE TELEVISION TO A TCL TELEVISION 

AUTHORIZED SERVICE PROVIDER (“ASP”). YOU MUST PAY 

FOR ALL TRANSPORTATION AND INSURANCE CHARGES 

FOR THE TELEVISION TO AND FROM THE ASP.

(b)  FOR TELEVISIONS OVER 32 INCHES: During this period, ASP

personnel will come to your home when warranty service is

required. Depending on the type of repair required, the service

will either be performed in your home or the Television will

be taken to an ASP for repair and returned to your home at

no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN 

100 KILOMETERS OF AN ASP. IF YOU ARE NOT WITHIN 

100 KILOMETERS OF AN ASP, YOU MUST DELIVER THE 

ENTIRE TELEVISION TO AN ASP. YOU MUST PAY FOR ALL 

TRANSPORTATION AND INSURANCE CHARGES FOR THE 

TELEVISION TO AND FROM THE ASP.

Limited Warranty for Commercial Units
TCL warrants Televisions that are used for any commercial or

business purposes as follows: all parts are warranted against

material defects in materials or workmanship that result in the

Television failing for a period of ninety (90) days after the date of

original retail purchase. DURING THIS PERIOD, TCL WILL, AT 

TCL’S OPTION, REPAIR OR REPLACE THE DEFECTIVE PART 

WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO 

YOU.
(c)  FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST 

DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU 

MUST PAY FOR ALL TRANSPORTATION AND INSURANCE 

CHARGES FOR THE TELEVISION TO AND FROM THE ASP.

(d)  FOR TELEVISIONS OVER 32 INCHES: During this period, ASP

personnel will come on-site when warranty service is required.

Depending on the type of repair required, the service will either

be performed on-site or the Television will be taken to an ASP

for repair and returned at no cost to you. ON-SITE SERVICE 

ONLY APPLIES WITHIN 100 KILOMETERS OF AN ASP. IF 

YOU ARE NOT WITHIN 100 KILOMETERS OF AN ASP, YOU 

MUST DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU 

MUST PAY FOR ALL TRANSPORTATION AND INSURANCE 

CHARGES FOR THE TELEVISION TO AND FROM THE ASP.

Rental Units
The warranty for Television rental units begins with the date of first

rental or thirty (30) days from the date of shipment to the rental

firm, whichever comes first.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING 

CONDITIONS:
(1)  You must provide your bill of sale or other proof of purchase.

(2)  All warranty servicing of this Television must be performed by

an ASP.

(3)  The warranties from TCL are effective only if the Television is

(i) purchased as new and unopened from TCL or from TCL’s

authorized distributors, dealers or resellers (“ADR’s”) and (ii)

located/operated in Canada.

(4)  Labour charges for set installation, setup, adjustment of

customer controls, and installation or repair of antenna systems

are not covered by these warranties. Reception problems

caused by inadequate antenna systems are your responsibility.

(5)  Warranties extend only to material defects in materials or

workmanship as limited above, and do not extend to:

a.  Service, repairs or replacement made necessary by

accident, misuse, abuse, moisture, liquids, dust, dirt,

neglect, accident, damage, 24/7 applications, improper

installation, improper operation, improper cleaning,

improper maintenance, normal wear and tear, screen burn

or image retention caused by prolonged display of static

images and/or phosphor aging, or any other external

cause or event, act or omission outside the control of

TCL, including fire, theft, acts of God, alteration, power

failures, power surges or power shortages, lightning, other

electrical faults, or repairs, modifications or replacements

by persons other than those authorized by TCL to service

the Television;

b.  Replacement of missing, discarded or lost parts, the

provision of retrofits, or preventive maintenance;

c.  Repair of damage that is cosmetic only or does not

affect the Television functionality, such as wear and tear,

scratches and dents;

d.  Service on Toshiba-branded accessory items (such

accessory items may be covered by their own warranty);

e.  Service on third party products or service made necessary

by use of incompatible third party products;

f.  Service made necessary by the simultaneous use of this

Television and connected equipment;

g.  Modifications to the Television not approved in writing by

TCL, and service made necessary by the use or installation

of non-Toshiba modifications to the Television;

h.  Service of a Television on which the TOSHIBA label or

logo, rating label or serial number have been defaced or

removed;

i.  On-site service and repair of the Television; and

j.  Damage to the Television caused by failure to follow the

specifications, User manuals or guides as to usage and/or

storage.