Toshiba 32E20U Manual Do Utilizador

Página de 62
Chapter 8: Troubleshooting
55
Sound problems
 
Check the antenna/cable connections ( Chapter 2).
 
The station may have broadcast difficulties. Try 
another channel.
 
The sound may be muted. Press 
VOLUME.
 
If you hear no sound, try setting the 
MTS feature 
to 
Stereo mode ( page 39).
 
If you are not receiving a second audio program 
from a known SAP source, make sure the 
MTS 
feature is set to 
SAP mode ( page 39).
 
If you hear audio that seems “incorrect” for the 
program you are watching (such as music or a 
foreign language), the SAP mode may be on. Set 
the 
MTS feature to Stereo mode ( page 39).
Remote control problems
 
Remove all obstructions between the remote 
control and the TV.
 
The remote control batteries may be dead. 
Replace the batteries ( page 20).
 
If the TV still does not act as expected, use the 
Reset Factory Defaults procedure ( page 28).
Channel tuning problems
 
The channel may have been erased from the 
channel  memory by the 
Programming channels 
automatically feature. Add the channel to the 
channel memory ( page 25).
 
The channel may be blocked by the 
LOCK 
feature. Unblock the channel ( page 42).
 
If you are unable to tune digital channels, check 
the antenna configuration ( page 24). If you 
are still unable to tune digital channels, clear all 
channels from the channel list and reprogram 
channels into the channel memory ( page 25). 
If you are still unable to tune digital channels, 
use the Reset Factory Defaults procedure ( 
page 28). Also see “TV stops responding to 
controls” and “Other problems”  
( page 54).
Closed caption problems
 
If the program or video you selected is not 
closed-captioned, no captions will display ( 
page 37).
 
If text is not available, a black rectangle may 
appear. If this happens, turn off the closed 
caption feature ( page 37).
 
A closed-caption signal may not display 
correctly in the following situations: a) when 
a videotape has been dubbed; b) when the 
signal reception is weak; or c) when the signal 
reception is nonstandard ( page 37).
Rating blocking (V-Chip) problems
 
If you forget your PIN code: While the PIN 
code entering screen is displayed, press 
 
four times within 5 seconds. The PIN code you 
previously stored will be cleared ( page 40).
No REGZA-LINK operation
 
The REGZA-LINK feature is available for 
Toshiba REGZA-LINK compatible devices.
 
Make sure the HDMI cables with the HDMI 
Logo (
) are used.
 
When the connected REGZA-LINK device does 
not work correctly after you have changed settings 
of the device, turn off your TV and unplug the 
power cord, then plug and turn on again.
 
If several devices are connected, REGZA-LINK 
feature may not operate properly.
 
Read the instruction manual furnished with the 
connected REGZA-LINK device.
HDMI problems
For HDMI cables
 
Make sure to use cables with the HDMI Logo  
(
) ( page 13).
Media Player problems
 
Make sure that devices are connected correctly.
 
Incorrect behavior may occur with a USB HUB 
connection.
 
Photo files that was processed and edited by using 
the PC’s application software may not be able to be 
viewed.
 
The TV may select one format automatically and 
play it when contents that support two or more 
formats are played.
 
Confirm contents of the USB storage device are 
formats that correspond with this TV ( page 45).