Toshiba 55WX800 Manual Do Utilizador

specific feature on another device, use the remote 
control that came with the device (

- p. 94–99).

• If the TV still does not act as expected, use the Reset 

Factory Defaults procedure (

- p. 49).

Channel tuning problems

• Ensure the remote control is set to the correct device 

mode (

- p. 91).

• The Auto Tuning feature may have erased the channel 

from memory. Add the channel to the channel memory 
(

- p. 29).

• The Lock feature may have blocked the channel. Unblock 

the channel (

- p. 42).

• If you cannot tune digital channels, check the antenna 

configuration (

- p. 29). If the problem persists, clear 

all channels from the channel list and reprogram 
channels into memory (

- p. 29). If the problem 

persists, use the Reset Factory Defaults procedure (

-

p. 49). See “TV stops responding to controls” and 

“Other problems” (

- p. 81).

Closed caption problems

• If the program or video you selected is not closed-

captioned, no captions appear.

• If text is not available, a black rectangle may appear. 

If this happens, turn off the closed-caption feature
(

- p. 38).

• A closed-caption signal may not display correctly under 

these circumstances: a) the videotape is dubbed; b) the 
signal reception is weak; or c) the signal reception is 
nonstandard (

- p. 38).

Rating blocking (V-Chip) problems

• If you forget your PIN code: While the PIN code entering 

screen is displayed, press  

4 

times within 5 seconds. 

The old PIN code clears (

- p. 39). 

• The V-Chip feature is available for the U.S. V-Chip 

system only (

- p. 40).

No REGZA-LINK operation

• The REGZA-LINK feature is available for Toshiba REGZA-

LINK compatible devices.

• Ensure HDMI cables with the HDMI Logo (

) 

are used.

• When the connected REGZA-LINK device does not work 

correctly after you changed the device’s settings, turn off 
your TV and unplug the power cord, then plug and turn 
on again.

• If several devices are connected, the REGZA-LINK 

feature may not operate properly.

• Read the instruction manual furnished with the 

connected REGZA-LINK device.

HDMI problems

• Ensure HDMI cables with the HDMI Logo (

) 

are used (

- p. 15).

• Some legacy HDMI sources may not work properly with 

the latest HDMI TV products due to new standard. Turn 

off these HDMI settings (Content Type and 
INSTAPORT™) (

- p. 45).

Network problems

• Check the modem and its incoming cable/telephone 

connections (

- p. 23).

• Confirm your modem’s operation.
• Ensure your IP address is set up correctly.

• If using a wired network connection, check to ensure the 

LAN cables are connected properly (

- p. 23).

• Ensure the modem and router power cords are plugged 

in and the devices are operating properly.

• Ensure your IP address is set up correctly. See Section 

(

- “Setting up the Network”).

• Check to ensure proper operation of other network 

connected devices.

• Check to ensure the LAN cables are connected properly 

(

- p. 23).

• DHCP is not enabled on the router, or no router is 

present. Refer to your router’s documentation for 
instructions on enabling DHCP. If you do not have a 
router, you must manually set up the IP address.

• Internet service is not available. Check your cable/DSL 

modem or contact your ISP for Internet service issues.

• Ensure the TV IP address is not the same as any other 

device on the network.
Example: IP address 192.168.0.100 and IP address 
192.168.0.101 are different addresses on the same 
network.

• Make sure the TV IP address is on the same subnet as 

the networked PC.
Example of proper setup: The PC has IP address 
192.168.0.100 with Subnet mask 255.255.255.0, the TV 
has IP address 192.168.0.101 with Subnet mask 
255.255.255.0; both are on same subnet.
Example of improper setup: The PC has IP address 
192.168.1.100 with Subnet mask 255.255.255.0, the TV 
has IP address 192.168.0.101 with Subnet mask 
255.255.253.0; they are on different sub-nets.

• When using a wired home-network connection, unplug 

the LAN cables, and then reconnect them.

• When using a wireless home-network connection:

– Remove AC power from the router and the television 

for 30 seconds.
• Reconnect AC power to the router.
• Reconnect AC power to the television and power it 

ON. After 2 minutes, check connection stability.

– Connect with LAN cables, if possible, and check 

connection stability.

– Repeat the wireless network setup procedure and 

check connection stability.

• The LAN cables, if used, are not connected properly (- 

p. 23).

• The WLAN, if used, is not configured properly.

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