Toshiba ST-A10 Manual Do Utilizador

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         8. TROUBLESHOOTING   
8. TROUBLESHOOTING 
8-1 
SPTM-0009
8. TROUBLESHOOTING 
 
WARNING!
 
If you cannot solve a problem with the following solutions, do not attempt to repair it by 
yourself. Turn the power off, unplug the POS Terminal, then contact the nearest TOSHIBA 
TEC service representative for assistance 
 
 
Symptom 
Check Point 
Solution 
The power does not turn 
on.
 
 
• Is the power cord plugged in 
correctly? 
• Is the power supplied to the 
AC outlet? 
• Has the circuit breaker 
blown?
 
 
 
• Plug in correctly. 
• If it is not a power failure, 
check for the power supply to 
the AC outlet with another 
electric appliance. 
When the power is not 
supplied, contact your nearest 
power company. 
• Check the circuit breaker.
 
 
The operator’s display is 
hard to see
 
 
• Does the operator’s display 
reflects sunlight or room light?
• Is the tilt angle adjusted 
properly? 
• Is the brightness adjusted 
properly?
 
 
• Refer to Section 4 
Adjustment and adjust the 
display angle. 
• Refer to Section 4 
Adjustment and adjust the 
brightness properly.
 
 
Magnetic card reader 
does comply-not read the 
data.
 
 
• Does the used card comply 
with the standard? 
• Was the card moved too fast 
or too slowly? 
• Is the card reading direction 
correct?
 
 
• Use ISO Track 1,2,3 
complying MCR. 
• Move the card at the proper 
speed. (10~150 cm/sec.) 
• Insert the card so that the 
magnetic strip faces the 
scanning head.
 
 
 
 
NOTE: If any problem occurs other than the above, please contact your authorized TOSHIBA     
           TEC representative.