Dynex DX-19E220A12 Manual Do Utilizador
4
Troubleshooting
DX-19E220A12
Dark, poor, or no picture
(screen is lit), but sound is
good.
(screen is lit), but sound is
good.
•
Try another channel. The station may be
experiencing problems.
experiencing problems.
•
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
•
Adjust the brightness. See “Adjusting the TV
picture” in the online User Guide.
picture” in the online User Guide.
•
Make sure that the correct picture mode is
selected. See “Adjusting the TV picture” in the
online User Guide.
selected. See “Adjusting the TV picture” in the
online User Guide.
•
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
•
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
•
Make sure that the video cables are connected
securely to the back of your TV.
securely to the back of your TV.
•
The video cable(s) you are using may be bad. Try
a new set.
a new set.
No color, dark picture, or
color is not correct.
color is not correct.
•
Try another channel. The station may be
experiencing problems.
experiencing problems.
•
Adjust the color saturation. See “Adjusting the
TV picture” in the online User Guide.
TV picture” in the online User Guide.
•
Make sure that the video cables are connected
correctly and securely to the back of your TV.
correctly and securely to the back of your TV.
•
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
•
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
•
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Only snow (noise) appears
on the screen.
on the screen.
•
Try another channel. The station may be
experiencing problems.
experiencing problems.
•
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
•
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
•
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Problem
Solution
Dotted lines or stripes
appear on the screen.
appear on the screen.
•
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
•
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
•
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
•
Make sure that the video cables are connected
securely to the back of your TV.
securely to the back of your TV.
•
The video cable(s) you are using may be bad. Try
a new set.
a new set.
•
Other devices (for example, surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. Once you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. Once you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
Double images.
•
Use a highly directional outdoor antenna, cable
TV, or satellite TV.
TV, or satellite TV.
The picture has a few bright
or dark spots.
or dark spots.
•
A few bright or dark spots on an LCD screen is
normal. It does not affect the operation of this
TV.
normal. It does not affect the operation of this
TV.
Good picture, but no sound.
•
Increase the volume.
•
Make sure that the sound is not muted.
•
Make sure that the correct audio mode is
selected.
selected.
•
Make sure that the audio cables are connected
correctly and securely to the back of your TV.
correctly and securely to the back of your TV.
•
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
connected correctly and securely. See
“Connecting a cable or satellite box” or
“Connecting an antenna or cable TV (no box)” in
the online User Guide.
•
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
•
The audio cable(s) you are using may be bad. Try
a new set.
a new set.
Poor picture
•
Make sure that the room is not too bright. Light
reflecting off the screen can make the picture
difficult to see.
reflecting off the screen can make the picture
difficult to see.
•
If an S-VHS camera or a camcorder is connected
while another connected device is turned on,
the picture may be poor. Turn off one or more
devices.
while another connected device is turned on,
the picture may be poor. Turn off one or more
devices.
Good sound but poor color
•
Adjust the contrast, color, and brightness
settings.
settings.
Audio noise
•
Other devices (for example, surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. Once you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. Once you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
Problem
Solution
DX-19E220A12_11-1223_MAN_IMP INFO_V3.book Page 4 Thursday, November 10, 2011 10:02 AM