VIZIO M470VT Manual Do Utilizador

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VIZIO M420VT User Manual 
 
Chapter 10 Warranty 
 
 
ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR 
Covers units purchased as new in United States and Puerto Rico Only 
 
VIZIO provides a warranty to the original purchaser of its products against defects in materials and 
workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use. 
If a VIZIO product is defective within the warranty period, VIZIO will either repair or replace the unit at its 
sole option and discretion.  
 
 
To obtain warranty service, contact VIZIO Technical Support via email: TechSupport@VIZIO.com or via 
phone at 877 MY VIZIO (877.698.4946) from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 
4:00PM Saturday and Sunday, Pacific Time, or visit 
.  Proof of purchase in the form of a 
purchase receipt or copy thereof is required. 
 
 
Parts and Labor 
There will be no charge for parts or labor during the warranty period. Replacement parts and units may be 
new or recertified at VIZIO’s option and sole discretion. Replacement parts and units are warranted for 
the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, 
whichever is later.   
 
 
Types of Service 
Units 30” or larger will usually be serviced in-home. In-home service requires complete and easy access 
to the unit and does not include de-installation or re-installation of the product. However, in some cases, it 
may be necessary to send the unit to a VIZIO service center.  VIZIO will cover the transportation charges 
to and from the same customer location. 
 
 
Units less than 30” must be sent to a VIZIO service center. VIZIO is not responsible for transportation 
costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION 
IS REQUIRED BEFORE SENDING ANY UNIT IN FOR SERVICE.  
Any returns to VIZIO’s service centers must utilize either the original carton box and shipping material or a 
replacement box and material provided by VIZIO. VIZIO technical support will provide instructions for 
packing and shipping the unit to the VIZIO service center.   
 
 
Limitations and Exclusions 
VIZIO’s one-year limited warranty only covers defects in materials and workmanship. Items not covered 
include but are not limited to cosmetic damage, normal wear and tear, misuse, signal issues, power 
surges, and damages from shipping, acts of God, any sort of customer misuse, installation, customer 
modifications, adjustments, and set-up issues. Units with unreadable or removed serial numbers, “image 
burn-in”, and routine maintenance are not covered. This warranty does not cover products sold “AS IS”, 
“FACTORY RECERTIFIED”, or by a non-authorized reseller.  
 
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