Franklin SDK-763 Manual Do Utilizador

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Solutions to Common Problems
Solutions to Common Problems
A Data Error dialog box ap-
pears, saying Unable to receive
data from the BOOKMAN
.
The Data Error dialog box appears
when you are linking files, merging
all your files, or using the Advanced
Transfer option. Do one of the
following:
• Click 
OK
 and make sure the
COM Port to matches the com-
munications port in which the se-
rial cable was inserted.
• Click 
OK
 and then click 
Test
 to
test your connection.
The Retrieving File Descriptors
box has remained on for over
one minute without any
progress.
If you have a large amount of infor-
mation in your BOOKMAN Side-
kick, there may be a short delay
before progress is shown.
When transferring or merging
files, I realized that I did not
intend to overwrite a PC
Sidekick file.
Every time that a BOOKMAN Side-
kick file is transferred to your com-
puter and every time a pair of
Sidekick files are merged, a PC
Sidekick recovery file is created. To
learn how to recover the file, read
“Recovering Files.”
Note: Only the information that existed
before the most recent transfer or
merge is contained in a recovery file.
I realized that I did not intend
to overwrite a BOOKMAN
Sidekick file.
There is no way to recover a BOOK-
MAN Sidekick file if it is overwritten
due to a transfer or merge.
In the future, you may want to cre-
ate a backup file to insure that your
files will not be permanently lost. To
learn how, read “Backing up and
Restoring Files.”