DISH Network Duo 322 Manual Do Utilizador

This table describes some on-screen messages in the order of their message numbers. Find the message 

number in the upper right corner of the message displayed on your TV screen, and then find the matching 

number in this table. 

Heavy rain, snow, or cloud cover 

may be interfering with transmission 

of the satellite signal, or there may 

be other interference.

Note the local weather conditions. Contact your MDU building 

manager for further information/instructions 

The receiver may not yet have been 

electronically linked with the Smart 

Card, via the satellite signal. The 

satellite dish may have moved so 

that it is no longer picking up the 

satellite signal. The cable 

connections may have loosened or 

have moisture inside. There may be 

an interruption of the satellite signal.

If you have authorized the receiver, wait a few minutes to see if the 

message is removed. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for outdoor 

cables).

Check that the Signal Strength bar in the QAM/Signal menu is 

green and displays the word Locked. If not, contact your MDU 

building manager. If you have not authorized the receiver, call the 

Commercial Customer Service Center for help.

The receiver may not be connected 

to an active telephone line.

The Smart Card credit limit may 

have been suspended.

You must connect the receiver to an active telephone connection at 

all times. If you install two or more receivers, you must connect 

each receiver to an active telephone connection at all times.

Review your pay per view purchases to check the Smart Card credit 

limit.

Phone signal not working correctly.

If connected with DSL phone line, install a DSL filter between the 

receiver and the telephone wall jack. You can obtain the filter from 

your DSL provider. 

Viewers in specific areas are 

prohibited from watching certain 

programs. 

For example, viewers who live close 

to a particular football stadium may 

be prohibited from watching football 

games that are played in that 

stadium.

Remember that the program providers specify which programs 

are “blacked out” for which viewers, not DISH Network.

You may have tried to tune to a 

program on a channel which you 

have not bought.

You must buy a channel before you can tune to a program on that 

channel. Call the Customer Service Center to buy the channel, or if 

you believe this message was displayed by mistake.

You may have just plugged in the 

receiver, and it is acquiring the 

satellite signal. Or, the receiver may 

have temporarily lost the signal.

Wait a few minutes to see if the message is removed. Make sure that 

all required cables are in place, and check that all cable connections 

are tight and dry (for outdoor cables).

Check that the Signal Strength bar in the QAM/Signal menu is 

green and displays the word Locked. If not, contact your MDU 

building manager.

The receiver may not be connected 

to an active telephone line.

The Smart Card credit limit may 

have been exceeded.

You must connect the receiver to an active telephone connection at 

all times. If you install two or more receivers, you must connect 

each receiver to an active telephone connection at all times.

Review your pay per view purchases to check the Smart Card credit 

limit.

Call the Customer Service Center for help checking the credit limit, 

and/or to get authorization to make a purchase.

The receiver may not yet have been 

electronically linked with the Smart 

Card, via the satellite signal. The 

satellite dish may have moved so 

that it is no longer picking up the 

satellite signal. The cable 

connections may have loosened or 

have moisture inside. There may be 

an interruption of the satellite signal.

If you have authorized the receiver, wait a few minutes to see if the 

message is removed. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for outdoor 

cables).
Check that the Signal Strength bar in the QAM/Signal menu is 

green and displays the word Locked. If not, contact your MDU 

building manager.