DISH Network 622 Manual Do Utilizador

 

• There may be a problem with the 

multi-dish switch.

• Check the coaxial cables and their connections to and from 

the multi-dish switch. Make sure that all required cables are in 

place, and check that all cable connections are tight and dry 

(for outdoor cables). Run Check Switch as described on 

page 114. If this does not work, call the Customer Service 

Center at 1-800-333-DISH (3474) for help.

• Heavy rain, snow, or cloud cover 

may be interfering with 

transmission of the satellite 

signal, or there may be other 

interference.

• Note the local weather conditions. Remove any snow or other 

debris which may have collected on the satellite dish.

Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into 

the line of sight.

• Make sure that the satellite dish is aimed at the satellite. 

Check the strength of the signal using the Point Dish screen 

as described on page 114. Consult your installer to re-aim the 

dish, if necessary, to obtain the strongest possible signal.

• The wrong type of coaxial cable 

may be used in the system, or the 

cable run length may be too long. 

Or, there may be a problem with 

the multi-dish switch.

• Make sure the system uses RG6 coaxial cable; if not, call your 

dealer or installer.

• Check the dish-to-receiver cable run length. If your entire 

system is DISH Pro, it can be as much as 200 feet. If it is a 

Legacy system, it should not be more than 100 feet. Check 

the coaxial cables and their connections to and from the multi-

dish switch. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for 

outdoor cables). If this does not work, do the Check Switch 

test described on page 114.

• The receiver may not yet have 

been electronically linked with the 

system, via the satellite signal. 

The satellite dish may have 

moved so that it is no longer 

picking up the satellite signal. The 

cable connections may have 

loosened or have moisture inside. 

There may be an interruption of 

the satellite signal.

• If you have authorized the receiver, wait a few minutes to see 

if the message is removed. Make sure that all required cables 

are in place, and check that all cable connections are tight and 

dry (for outdoor cables).

• Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into 

the line of sight. Check that the Signal Strength bar in the 

Point Dish screen is green and displays the word Locked, as 

described on page 114. If not, contact your installer to re-aim 

the satellite dish. If you have not authorized the receiver, call 

the Customer Service Center at 1-800-333-DISH (34740 for 

help.

• The receiver may not be 

connected to an active telephone 

line.

• You must connect the receiver to an active telephone 

connection at all times. If you install two or more receivers, 

you must connect each receiver to an active telephone 

connection at all times.

• Viewers in specific areas are 

prohibited from watching certain 

programs. For example, viewers 

who live close to a particular 

football stadium may be 

prohibited from watching football 

games that are played in that 

stadium.

• Remember that the program providers specify which 

programs are “blacked out” for which viewers, not DISH 

Network.

• You may have tried to tune to a 

program on a channel which you 

have not bought.

• You must buy a channel before you can tune to a program on 

that channel. Call the Customer Service Center at 1-800-333-

DISH (3474) to buy the channel, or if you believe this message 

was displayed by mistake.

Reference Two Color.fm  Page 117  Friday, December 16, 2005  2:41 PM