Avaya 4622SW IP Manual Do Utilizador

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Issue 4 November 2006
75
  
Chapter 8: Telephone Management and 
Troubleshooting
Introduction
The 4600 Series IP Telephones are relatively trouble free. This chapter provides helpful 
information for:
Interpreting the different ringer tones you hear. 
Interpreting the 4622SW’s display symbols. 
Testing your telephone to ensure that it is operating correctly.
Basic Troubleshooting. This chart provides the most common problems an end user might 
encounter and suggested resolutions. 
Application-specific troubleshooting. This chart describes problems and solutions specific 
to a 4622SW application (Phone, Speed Dial, Call Log, or Web Access).
Resetting or power-cycling your phone, when Basic Troubleshooting does not resolve a 
problem. 
Additionally, 
 describes several status screens to use 
to troubleshoot certain problems, as requested by your System Administrator. For all other IP 
telephone questions or problems, contact your System Administrator. 
Interpreting Ringer Tones 
As you become more familiar with your IP telephone, you will recognize the various tones you 
hear in response to an incoming call or while using the handset. The following chart provides an 
overview of the tones you hear. Check with your System Administrator to verify if the 
descriptions are accurate for your system. Ringing Tones accompany an incoming call. 
Feedback Tones are those which you hear through the handset (receiver) or the Speaker.
Note:
Note:
The PBX, not the telephone, generates these tones, which can differ from this 
list. This difference is especially true when the PBX is outside the United States.