Avaya 555-233-128 Manual Do Utilizador

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Error and Status Messages
Issue 6 February 2007
89
 
Discovering
...
CAUSE: The 46xx telephone is attempting to find a DHCP server.
RESOLUTION: If this message appears for more than a few seconds, 
verify with the LAN Administrator that a DHCP server is appropriately 
administered on the network. If there is not supposed to be a DHCP 
server, you must “break into” the Discovering process and use static 
addressing. See 
on page 54. To break into 
the Discovering process, press the # button, and when you see the 
“100Mbs” or “10Mbs” message, quickly press the * (asterisk) button.
Extension Error
 
CAUSE: The PBX does not recognize the extension entered.
RESOLUTION: Confirm the extension is correct and is correctly 
administered on the switch. Then try registration again, taking particular 
care to enter the extension accurately. 
Extension in 
Use
 
CAUSE: The PBX detects an extension conflict with an existing set or 
Softphone. 
RESOLUTION: You will be told if the telephone using the same 
extension is on a call or not. Regardless, you can proceed to take over 
the extension or to login using a different extension. Telephones with 
large displays, such as the 4610SW or 4625SW, and Release 2.7 
software provide detailed messages and specially labeled softkeys to 
guide you through either alternative. If the telephone has a two-line 
display, or does not support Release 2.7, you can either press the # key 
twice to take over the extension and log the other telephone off or you 
can press #, then * to enter a different extension.
Extension/
Password Error
 
(SIP only)
CAUSE: The extension and password do not match what is 
administered on the Registration Server.
RESOLUTION: Enter another extension and/or password.
Failed to set 
phone IP 
address
 
CAUSE: The 4600 Series Telephone was originally installed on one 
switch with static addressing, and has subsequently been installed on 
another switch with an active DHCP server assigning dynamic IP 
Addresses.
RESOLUTION: Reset the telephone.
File too large
Cannot save 
file
 
CAUSE: The telephone does not have sufficient room to store the 
downloaded file.
RESOLUTION: Verify the proper filename is administered in the TFTP 
script file, and that the proper application file is located in the appropriate 
location on the TFTP server.
Gateway Error
 
CAUSE: DEFINITY Release 8.4 does not have an H.323 station 
extension for this telephone.
RESOLUTION: On the station administration screen, ensure the DCP 
set being aliased for this IP telephone has an H.323 station extension 
administered, in accordance with switch administration instructions.
Table 3: Possible Error and Status Messages During Installation of 4600 Series IP 
Telephones  (continued)
Message
Cause/Resolution
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