Avaya 555-233-781 Manual Do Utilizador

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Backup/Restore Options
Issue 4 November 2006
65
  
Retrieving and Restoring Data from a Backup File
Restoring data from your most recent backup file is a two-step process. First you start backup 
file retrieval (usually following a system failure or phone replacement). Then you confirm that 
you want the retrieved data to replace the phone’s current data. 
Note:
Note:
Retrieving and restoring backup data takes only a few seconds, however, while in 
progress, no other phone activity is allowed. 
1. Select Retrieve Stored Data from the Backup/Restore Main screen.
The 4620/4620SW/4621SW attempts to start FTP (File Transfer Protocol) to retrieve the 
latest backup file from the server. The message “FTP Retrieval in progress...” displays. Any 
one of the following additional messages can display, as appropriate:
 
2. If you want to return to the Backup/Restore Main screen without retrieving or restoring the 
backup file, select Cancel.
The retrieval or restoration of backup data is cancelled, and any partially retrieved data is 
discarded. The Backup/Restore Main screen re-displays
.
Note:
Note:
Your Telephone Administrator can turn off the ability to make changes to the 
Speed Dial buttons. In this case, you will be able to retrieve the backup file as 
normal, but any changes you may have made to that backup file’s Speed Dial 
button label data are ignored.
If Then
Following server connection, 
the backup file is retrieved 
with data in the proper 
format.
The messages “File successfully retrieved.” and 
“Press Save to replace current data with retrieved data.” 
display. Select Save
All previous values are replaced with the backup file data. 
The Backup/Restore Main screen re-displays.
 
Connection to the FTP 
server cannot be made.
The message “Cannot access FTP server.” displays. 
Select Retry. If the connection is made, review the 
previous messages for a successful retrieval and proceed 
accordingly.
If the connection still cannot be made, the server might be 
busy or not functioning. Select Cancel to return to the 
Backup/Restore Main screen and try the Restore 
procedure again later.
Optionally, verify with your System Administrator that the 
Server’s IP Address is correct.
Connection is made with the 
FTP server, but the file is not 
in the specified directory or 
cannot be retrieved for any 
reason.
The message “Cannot obtain file.” displays.
Contact your System Administrator for instructions on 
how to proceed.